Wipro Limited is seeking a motivated technical support specialist to handle client issues, document incidents, and resolve queries within defined SLAs. The role emphasizes effective troubleshooting, knowledge-base utilization, and proactive customer care to ensure high service quality.
The candidate will field calls and emails, maintain accurate records, and collaborate with team leaders to escalate complex issues and improve processes.
📌 Senior Technical Support Specialist (Centro)
🏢 Wipro
📍 Centro
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