Concord Servicing, LLC in Mexico City seeks an Auto Collections Account Representative to manage delinquent auto loan accounts from initial contact to potential legal action. You will blend inbound/outbound calls with strategic account management, balancing customer service with firm collection objectives.
You will verify account details, negotiate payment plans compliant with FDCPA and local laws, document actions, and pursue recoveries while maintaining high service standards.
📌 Auto Collections Specialist: Recovery (Ciudad de México)
🏢 Concord Servicing
📍 Ciudad de México
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