About the Role

Our client is seeking a detail-oriented and analytical Analista de Siniestros to join their established insurance team in Acapulco, Guerrero . This hybrid role combines in-office collaboration with remote flexibility, allowing you to contribute effectively while maintaining a work-life balance. You will be responsible for the thorough investigation, evaluation, and resolution of insurance claims, ensuring compliance with policy terms and company procedures. The idóneo candidate will possess strong investigative skills, a keen eye for detail, and the ability to make sound judgments based on evidence and policy guidelines. This position is crucial to maintaining our client's reputation for fair and efficient claims processing.

Key Responsibilities

- Receive, review, and process insurance claims efficiently and accurately.
- Conduct thorough investigations into the circumstances surrounding each claim, gathering necessary documentation and evidence.
- Evaluate policy coverage and determine the extent of liability and coverage for each claim.
- Communicate effectively with policyholders, claimants, witnesses, and other relevant parties to obtain information and explain claim status.
- Negotiate settlements within authorized limits, striving for fair and timely resolutions.
- Prepare detailed reports documenting claim investigations, findings, and recommendations.
- Identify potential fraudulent claims and escalat




- Ensure all claims are handled in compliance with company policies, procedures, and relevant regulations.
- Maintain organized and up-to-date claim files.

Requirements

- Proven experience in insurance claims processing or a related field.
- Solid understanding of insurance policies, terminology, and claims handling procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Strong written and verbal communication skills, with the ability to interact professionally with diverse individuals.
- Proficiency in claims management software and standard office applications.
- Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
- High school diploma or equivalent; a degree in a related field or relevant certifications are a plus.
- Attention to detail and strong organizational skills.

Benefits

This hybrid role offers a competitive salary and benefits package. Employees have access to a modern office space in Acapulco , with designated remote work days. Our client invests in employee development, offering training programs and opportunities for career advancement within the company. You will join a supportive team environment where your contributions are valued. This position provides an excellent opportunity to grow your expertise in the insurance claims field within a reputable organization.

📌 Analista de Siniestros de Seguros (Acapulco de Juárez)
🏢 Placements24
📍 Acapulco de Juárez