Wipro is seeking a customer support professional in Mexico City to provide effective technical assistance and resolve client issues, ensuring alignment with SLAs. The role involves handling inquiries via phone and email, documenting interactions, and escalating when necessary.
The adecuado candidate will have 3–5 years of experience in customer support, strong diagnostic skills, and excellent communication. The position emphasizes professionalism, accurate record-keeping, and ongoing knowledge base
📌 Technical Support Specialist (Ciudad de México)
🏢 Wipro
📍 Ciudad de México
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