THE ORGANIZATION

The Entrepreneurs’ Organization (EO) is a high-quality support network of 19,000 business founders and owners in 220 chapters and 80 countries worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through the power of life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values: trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff collaborates successfully across diverse cultures. As an EO employee, you will gain access to the world’s top experts in entrepreneurship, grow beyond your perceived limits, and make breakthroughs as you refine and realize your personal goals. EO’s competitive total rewards package, flexible work environment, and generous professional development resources are frequently cited as among the most popular benefits of working at EO.

POSITION SUMMARY

The Manager is responsible for the strategy, management, operations, and continued evolution of EO’s MyEO program and the Industry Community’s Industry Groups.

This role serves as the primary staff partner for MyEO leaders and Champions and leads the integration and evolution of MyEO experiences within OneEO. The Manager is responsible for ensuring that MyEO remains a flexible, member-led program while establishing the governance, processes, digital experiences, training, data, and operational structure needed to support the program globally.

The Manager works cross-functionally with Digital Communities, Technology, Governance, Legal, Marketing and Communications, regional teams,



and other stakeholders to evolve the MyEO program. The role translates member and leader needs into program improvements, platform requirements, workflows, and scalable solutions.

Additionally, the role is part of the team that helps to plan, co-design, and execute integral programs within the communities team. They will provide support to member leaders for Industry Groups which form part of the Industry Community.

This position combines program management, community engagement, digital platform management, stakeholder relationships, training and enablement, data analysis, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

MyEO program management and strategy

- Manage the MyEO program, including program strategy, priorities, roadmap, operating model, annual planning, and budget.
- Develop and implement strategies that strengthen the MyEO member experience and increase participation in MyEO Groups and Events.
- Establish program goals, success measures, and priorities based on member needs, organizational objectives, and program performance.
- Identify opportunities to improve and evolve MyEO processes, services, tools, and experiences.
- Maintain clear program standards, documentation, workflows, and ownership across MyEO activities.

MyEO evolution within OneEO

- Lead the evolution of MyEO Groups and Events within OneEO.




- Develop and maintain clear processes for MyEO Groups and Events operating within the evolving OneEO ecosystem.
- Support flexible MyEO Group models, including groups operating within OneEO, groups using OneEO together with an external communication platform, and groups using an approved external communication platform while remaining represented within the MyEO experience in OneEO.
- Lead testing and feedback initiatives with MyEO leaders and members and incorporate findings into program and platform improvements.
- Maintain visibility into migration risks, exceptions, open decisions, and dependencies requiring cross-functional resolution.

MyEO Groups and Events

- Oversee the end-to-end lifecycle and operating processes for MyEO Groups and Events.
- Manage standards and workflows for MyEO Group creation, review, approval, onboarding, ongoing management, and closure.
- Manage standards and workflows for MyEO Event creation, approval, risk review, promotion, member registration, and reporting.
- Ensure appropriate processes are maintained for event risk waivers and other required program or governance requirements.
- Oversee regular MyEO Group reviews and audits and identify required follow-up actions.
- Partner with operational resources supporting group and event processing, member inquiries, reporting, documentation, and platform administration.
- Identify opportunities to simplify processes, reduce manual work, and improve the member and Champion experience.

MyEO leadership and stakeholder management

- Serve as the primary staff liaison to MyEO Experts, Chairs, Group Champions, Event Champions, and other MyEO member leaders.
- Establi

📌 Manager, MyEO (Cuernavaca)
🏢 Entrepreneurs' Organization
📍 Cuernavaca