**JOB SUMMARY********Role and Responsibilities**Determines how to test a feature at an epic level, Creates test documentation (test cases).
Able to provide test execution status report.
Understands process steps of work.
Able to break down work into the process stepsSupport team initiatives.Creates and Maintains Project Test Plan to ensure test scope, assumptions, risks, test schedules are properly documented.
Defines test scope for the features within the project.
Determines how to test a feature at the project level.
Analyzes scope and nature of project changes to determine all relevant test types, including functional and non-functional testingPerform QA specific tasks following standard operating procedures; provide feedback on procedures and help improve the process.Drive resolution of problems of medium complexity and team-based scope.Represent the team in routine communications with clients and within the organization.Coach and train newer team members on job specific roles and processes.Drive small team improvement initiatives.
**Required Qualification & Education**Proven documentation, presentation, and communication skillsUniversity Degree with 2-4 years of experience in the domain.
Masters/Graduate degree and 0-2 years experience in domain.
**Required Skills & Competencies**Understands platform and interdependencies when the platform is being changedAble to debug issues reported by others to identify root cause of a failureAble to translate stories into testable requirements for validation of how a user accomplishes a taskThinks outside of the box,
and finds ways to break something that's working within the project under testCan manage their time and workload.
Able to unblock themselvesRegularly proposes process improvementsBasic leadership and project management skillsAble to liaise with clients on difficult matters in a professional manner.Big picture thinking that drives team to meet organizational goals and provides team based improvements.Root cause analysis & process improvementAble to lead and work as part of a team**Required Software Knowledge**Working knowledge in Software QA Engineering specific tool setsExpertise in MS Office MS Office (Word, Excel, PowerPoint) and Adobe PDF toolsets**Preferred Experience**Expertise in Quality Assurance specific activitiesExperience in customer serviceProcess improvement experience**Preferred Skills & Competencies**Probes appropriate sources for relevant information and answers to key questions; demonstrates persistence and skill in gathering information.
Understands levels of inclusion necessary for ownership and effective actionAble to own the completion of their tasks within a reasonable project-defined deadlineActs with stakeholders in mind and considers customer service of paramount importanceCollects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs.Root cause analysis and problem solving skillsStrong communication skills with the ability to distill information and present it in an understandable manner appropriate for the audienceProcess improvement.Basic coaching / leadership skills#J-*****-Ljbffr