The Process Coach (PCE) in Final Assembly leads daily shift operations and the hourly line team at HSAP. This role ensures a safe shift startup and shutdown, enforces standardized work at all levels, and coordinates with cross-functional support teams (Maintenance, Quality, Tooling, Dimensional, Incoming Quality, VRT, Body, Paint, and Finance/Costs) to resolve line abnormalities, address top line constraints, and reduce scrap and recurring quality issues using 6-Sigma and DMAIC methodologies.

Responsibilities

- People Management:
- Ensure safe shift startup and shutdown confirmation.
- Manage team versatility training and conduct bi-weekly versatility matrix reviews.
- Schedule vacations and manage attendance/absenteeism.
- Perform basic PeopleSoft administration (vacations, absences, overtime, schedules, etc.).
- Execute seamless change management during line rebalances.

- Continuous Improvement:

- Participate in engineering change trials and support new process launches.
- Coach and train Team Leaders across different programs and platforms.
- Lead problem-solving initiatives using 6-Sigma tools, General 8D, and DMAIC projects.
- Address and improve priorities across dimensions, track scrap priorities, and improve the line's top constraint.
- Ensure 5S implementation and sustainment in the work area.
- Support recurring quality calls and lead monthly Kaizen events with Team Leaders (LET).

- Standardized Work & Daily Management:

- Ensure standardization at all levels and compliance with TDM bands.
- Maintain deep process knowledge and manage abnormalities with base technicians.
- Conduct process confirmation across dimensions and schedule daily Planned Job Observations (PJO) by priority.
- Lead Daily, Weekly, Bi-Weekly, and Monthly Analysis Reports tracking Safety, Quality (FTT), Flow (FIS),



Cost, and Issue Trackers.

Key responsibilities

- Ensure safe shift startup/shutdown, supervise hourly personnel, and manage time/attendance in PeopleSoft.
- Enforce standardized work, 5S, TDM bands, and daily Planned Job Observations (PJO).
- Drive shop-floor problem solving (recurring quality calls, scrap reduction, and line top constraints) using 6-Sigma, Global 8D, and DMAIC.
- Track daily and weekly KPIs across Safety, Quality (FTT), Flow (FIS), and Cost, executing monthly Kaizen projects with Team Leaders.
- Build team versatility and train Team Leaders and technicians on new processes, rebalances, and platforms.

Qualifications

- Education: Bachelor's Degree in Engineering.
- Work Experience: Prior experience in Production / Manufacturing operations (Assembly) and supervising hourly personnel.
- Languages: English.

Must Have Skills:

- Soft Skills: Leadership, teamwork, conflict management, and team motivation.
- Technical Knowledge: 6-Sigma methodology, Problem Solving, and Global 8D.
- People management and shop-floor operations control.

Highly Desirable Skills:

- Proficiency with plant systems and tools: Minitab, QLS, FIS, GSPAS / QPS, HOCR, Error Proofing, PeopleSoft, and FordDoc.
- Experience executing DMAIC projects, PJO, TDM, and Kaizen events.

Education preference:

- Bachelor's Degree in Engineering (Industrial, Mechanical, Mechatronics, Manufacturing, or related field).

Competency or skills to be gained:

- Mastery of technical and functional manufacturing systems: Minitab, QLS, FIS, GSPAS/QPS, HOCR, and Error Proofing.
- Advanced shop-floor leadership, team motivation, and conflict resolution skills.
- End-to-end management of manufacturing KPIs (Safety, Quality, Flow, Cost) and continuous improvement execution (DMAIC / Kaizen).

#FordMexico

📌 Process Coach. (Hermosillo)
🏢 Ford Motor
📍 Hermosillo