Your Path to a High-Impact Oracle Fusion SCM Career

As an Oracle Fusion SCM Support Analyst, you will provide functional support, maintenance, enhancement, and optimisation for Oracle Fusion Supply Chain Management applications.

You will collaborate with Supply Chain, Planning, Inventory, Order Management, Manufacturing, Maintenance, Logistics, Product Management and IT teams to resolve system issues, support business requirements, manage quarterly updates, improve reporting capabilities and optimise end-to-end supply chain processes.

What You’ll Do

Application and Functional Support

- Provide functional support for Oracle Fusion SCM applications.
- Investigate and resolve production incidents, user enquiries, configuration issues and service requests.
- Perform root-cause analysis and implement sustainable solutions.
- Maintain system configurations and identify opportunities for process improvement.
- Support multiple functional areas, including:
- Supply Chain Planning: Demand Planning, Supply Planning and Sales and Operations Planning.
- Inventory Management and Costing.
- Order Management and General Order Promising.
- Manufacturing: Discrete Manufacturing and Process Manufacturing.
- Maintenance.
- Logistics: Transportation Management and Warehouse Management.
- Product Lifecycle Management.

Experience in one or more of these Oracle Fusion SCM functional areas is especially relevant for this role.

Business Partnership

- Collaborate with business and technical teams to understand supply chain and operational requirements.
- Translate business requirements into functional solutions, configurations and system enhancements.
- Advise stakeholders on Oracle Fusion SCM functionality and leading practices.
- Support initiatives related to demand and supply planning, inventory optimisation, order fulfilment, manufacturing, maintenance, logistics and product lifecycle management.
- Partner with stakeholders to improve process efficiency, data quality and the overall user experience.

Releases, Testing and Documentation





- Review Oracle quarterly releases and assess their potential impact on supported SCM modules and business processes.
- Coordinate regression testing and user acceptance testing.
- Develop test scripts and document testing results.
- Maintain functional documentation, process flows, configuration records and knowledge articles.
- Communicate release changes, risks, dependencies and recommendations to stakeholders.

Reporting, Security and Data Management

- Develop and maintain reports using Oracle Transactional Business Intelligence (OTBI) and BI Publisher.
- Support supply chain, inventory, order, manufacturing, maintenance and logistics reporting requirements.
- Investigate data discrepancies and assist users with reporting, reconciliation and data-validation needs.
- Support security roles, data-access controls and approval workflows.
- Assist with master data, transactional data and operational reporting requirements.
- Help protect operational and business information and maintain compliance with applicable organisational requirements.

Who You Are

- Bachelor’s degree in Supply Chain Management, Logistics, Operations, Industrial Engineering, Information Technology, Information Systems, Business Administration or a related field is preferred.
- 5 to 10 years of experience supporting supply chain operations, enterprise applications or related business systems.
- At least 3 to 5 years of hands-on Oracle Fusion Cloud SCM support experience.
- Experience supporting one or more of the following areas:
- Supply Chain Planning.
- Inventory Management and Costing.
- Order Management and Global Order Promising.
- Manufacturing.
- Maintenance.
- Transportation or Warehouse Management.
- Product Lifecycle Management.
- Experience managing production incidents,



enhancements, configurations, quarterly releases and testing.
- Understanding of end-to-end supply chain processes and dependencies across functional areas.
- Experience working with business stakeholders, technical teams and end users.
- Strong analytical, troubleshooting, documentation and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced consulting environment.
- Advanced English proficiency and the ability to communicate effectively with U.S.-based clients and stakeholders.
- Resume submission in English is required.

Preferred Qualifications

- Oracle Fusion Cloud certification in Supply Chain Planning, Inventory Management, Order Management, Manufacturing, Maintenance, Logistics, Product Lifecycle Management or a related SCM area.
- Experience supporting global Oracle Fusion SCM environments.
- Knowledge of File-Based Data Import (FBDI), Application Development Framework Desktop Integration (ADFdi), Oracle Business Intelligence tools, Oracle Integration Cloud and Oracle data extracts.
- Familiarity with REST and SOAP integrations.
- Experience supporting integrations with suppliers, customers, transportation providers, warehouse systems, manufacturing systems or other downstream applications.
- Experience with supply chain master data, including items, organisations, suppliers, customers and sourcing rules.
- Experience in consulting, managed services or shared-services environments.

Ready to Make an Impact?

If you are an experienced Oracle Fusion SCM professional who enjoys resolving complex functional issues, collaborating with stakeholders and improving end-to-end supply chain processes, we would love to hear from you.

Join Impact Advisors Mexico and help us make a Positive Impact in healthcare.

Job Type: Full-time

Application Question(s):

- Are you willing to work fully on site in Mexico City?
- Do you have a proper English level?
- Do you have at least 3 to 5 years of hands-on Oracle Fusion Cloud SCM support experience?

Work Location: In person

📌 Oracle Fusion Supply Chain Management Support Analyst (México)
🏢 Impact Advisors Mexico
📍 México