Position Objective:

AKey Account Manager (KAM) is responsible for developing and maintaining strategic relationships with key customers to drive revenue growth, customer satisfaction, and long-term business success.

Key Responsibilities:

- Manage and grow relationships with assigned key accounts.

- Act as the primary point of contact for customer business needs and escalations.

- Identify growth opportunities, including cross-sell and upsell opportunities.

- Develop account plans and execute strategies to achieve revenue and profitability targets.

- Coordinate with internal teams (sales, delivery, support, product, and operations) to ensure successful customer outcomes.

- Monitor customer satisfaction, business performance, and contractual commitments.

- Conduct regular business reviews and provide strategic advice to customers.

Qualifications:

- Bachelor's degree in Business, Marketing, or related field.

- Strong account management, sales, and relationship-building experience.

- Excellent communication, negotiation, and presentation skills.

- Ability to manage multiple stakeholders and complex customer environments.

- Results-oriented with strong analytical and problem-solving capabilities.

Success Measures:





- Revenue growth within assigned accounts.

- Customer satisfaction and retention.

- Expansion of customer partnerships.

- Achievement of sales and business objectives.

Your Profile:

Education Requirement

- Bachelor's degree in International Business, International Trade, Marketing, Business Administration, or a related field.

Required Experience

- Minimum 3–5 years of experience in Sales, Business Development, or Account Management.

- Proven experience managing and developing relationships with customers in the automotive industry.

- Experience identifying business opportunities, negotiating commercial agreements, and achieving sales targets.

- Strong understanding of automotive manufacturing processes, OEMs, Tier 1, and Tier 2 suppliers.

- Experience coordinating cross-functional teams to support customer requirements and business growth.

- Proficiency in customer relationship management (CRM) systems and sales reporting tools.

- Experience in B2B sales within a manufacturing environment is preferred.

Language Skills

- Advanced English (written, spoken, and presentation skills)

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📌 Key Account Manager (Santiago Mexquititlán Barrio 1ro.)
🏢 Hirschvogel Holding
📍 Santiago Mexquititlán Barrio 1ro.