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Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world.
Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade.
Learn how you can make an impact at Livingston.Job Type:Location: CDMX Santa Fe - IN008 JOB SUMMARYThe HR Generalist will help drive employee engagement and retention by focusing on employee relations, learning and development, performance management, and employment law compliance.
Alongside senior HR management, this role supports designated divisions.
The HR Generalist collaborates with the HR Centers of Excellence (Compensation & Benefits, Talent Acquisition, Talent & Organizational Development, Payroll, Communications) to ensure the cohesive delivery of HR programs and services to the business.KEY DUTIES & RESPONSIBILITIESRespond to staff inquiries/complaints and conduct thorough investigations, if necessary.
Advise managers and facilitate timely resolution of all employee relations issues while maintaining an appropriate balance between company liability, employee and management advocacyThrough example, promote organizational values, behaviors and diversity; partner with business leaders to develop an engaged work environment that drives productivity, attracts and retains talent.Liaise with managers to ensure compliance with employment-related legislation/law, code of conduct and human resources policies and proceduresCounsel managers on workplace accommodation requests and gradual return to work,



in coordination with center of excellence (CoE) or third-party vendorMay participate in labour board hearings, mediation process and litigationMonitor engagement and turnover trends and facilitate action-planning with managersCoach managers and employees to improve work relationships, build morale, and increase productivity and retention to enhance employee engagement and successful business outcomes; assist managers with employment decisions and workforce planning (hiring plans, staffing, terminations)Coach managers and employees to utilize self-service tools and resourcesAssess and recommend employee relations practices to reinforce a supportive employer-employee relationship while promoting the importance of accountability and business resultsProvide consultative advice on performance management issues with management and employees.Counsel, guide and advise employees and all levels of management on career and leadership developmentFacilitate human resources training programs in coordination with the CoEs and recommend new programs/trainings that would benefit the business; conduct new hire onboarding (when needed)Compile information and create presentations to support human capital initiatives and projectsConduct new hire and exit interviews to capture employee feedback and drive employee engagement; summarize and analyze findings and is active in identifying trends and executing strategic plansFacilitate and support corporate Health & Safety initiatives including formation of Joint Health & Safety Committees, training, and interpretation of legislation/state law and policy,



and chair or co-chair the Joint Health and Safety CommitteeCreate and file electronic and/or paper copies of employee documents as neededMaintain and update employment policies, in coordination with CoEsLead and/or participate in designated ad hoc projects or corporate HR initiatives as requiredPerform other duties as assignedKNOWLEDGE & SKILLSStrong knowledge of federal and provincial/state employment law and multiple human resource disciplines (employee relations, human resources planning, recruitment, training, performance management, compensation)Ability to think beyond the HR function and contribute to the overall success of the organizationSolid understanding of individual motivation principles and organizational behaviour; ability to successfullymanage organizational change, strategic thinkerDemonstrated relationship building skills with all levels of management along with the ability to influence decision making in a consultative mannerStrong conflict resolution skills; excellent research, analytical and problem-solving capabilities to ensure problems, complaints, and inquiries are handled tactfully, effectively and promptly; ability to recommend win-win solutionsStrong interpersonal skills including consensus and coalition-buildingExcellent presentation, facilitation and communication (written and oral) skillsExceptional organizational and planning skills; ability to manage multiple projects and priorities effectively with minimal supervisionTeam player and team builderProfessional appearance and providing a positive company image to the publicProficiency in MS Office and HRISWORK EXPERIENCE – MINIMUM REQUIRED5 years of related experienceEDUCATIONRequired: Bachelors Degree or equivalent in Human ResourcesCOMPETENCIESAccountabilityAgilityBusiness Acumen and Straight TalkCustomer First FocusInclusion and CollaborationLeading and DevelopingLivingston is proud to be an equal opportunity workplace and is an affirmative action employer.
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📌 Hr Generalist (Xico)
🏢 Livingston International
📍 Xico