Job Title:
Road Maintenance Coordinator- MXO
Department:
Production & Skilled Trades
Country:
Mexico
State/Province:
Querétaro
City:
Querétaro
Full/Part Time:
Full time
Job Summary
Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $******. This position is with Hunt Mexicana, S.A de C.V.
Key Responsibilities
Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs
Provide follow up to ensure problems have been handled in a timely manner
Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status
Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $******
Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization
Minimum Qualifications
Must be legally entitled to work in Mexico
High school diploma with up to 1 year of related experience and/or training OR equivalent combination of education and experience
Bilingual in English/Spanish
Preferred Qualifications
Automotive and/or diesel mechanic knowledge
Ability to adapt to a dynamic work environment and shifting priorities and directives
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to process information with high levels of accuracy
Ability to establish and maintain effective relationships with personnel, customers and vendors
Ability to use time and resources efficiently and effectively
Ability to work both individually and as a team
Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
Ability to meet or exceed customer needs and expectations to provide excellent service
Compensation
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits
Medical benefit
Dental benefit
Vision benefit
401(k) retirement plan
Life insurance
Short-term and long-term disability coverage
Paid time off commensurate with tenure (includes vacation and sick time)
Six weeks of paid maternity leave along with two weeks of paid parental leave
Six paid holidays annually
Education
High School (Required)
Work Experience
Transportation/Logistics
Job Opening ID:
******** Road Maintenance Coordinator- MXO (Open)
Equal Opportunity Employment
Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are equal employment opportunity employers without regard to any characteristic protected under applicable law, including veterans and disability.
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📌 Road Maintenance Coordinator- Mxo (Santiago de Querétaro)
🏢 J.B. Hunt Transport
📍 Santiago de Querétaro