We are seeking a detail-oriented and client-focused Client Support Analyst I to join our NAM Client Team within the SE Advisory Services Business.
This entry-level, client-facing role supports account delivery by taking ownership of defined deliverables and contributing to customer satisfaction through accurate, timely execution.
The idóneo candidate is collaborative, dependable, and eager to learn, with an interest in energy management and sustainability.
Working alongside Client Managers, Client Associates, and other Analysts, this role provides hands-on experience in client reporting, data requests, presentation support, delivery processes, and internal systems while building foundational industry knowledge.
What will you do:
Oversight of defined customer deliverables to ensure accurate and timely execution
Support Client Managers, Client Associates, and Analysts with client reporting, data requests, and presentation materials
Develop foundational knowledge of the energy and sustainability industry and Schneider Electric Sustainability offerings
Learn and follow Schneider Electric delivery processes, controls, and systems
Build strong internal relationships, seek mentorship and training, and serve as a reliable backup point of contact for assigned clients
Build strong external relationships with assigned clients as a project manager ensuring expectations & timelines are met
Where This Role Can Take You:
Support Client Delivery
Play a hands‐on role in coordinating client reports, data requests, presentation materials, and other defined deliverables owned by Operational teams.
Build a reputation for accuracy, responsiveness, and dependable execution
Learn how client teams coordinate work to support customer satisfaction
Develop the planning and prioritization skills needed to manage work in a fast‐paced environment
Build Client and Industry Knowledge
What's in it for me?
Develop foundational knowledge of Schneider Electric Sustainability offerings
Learn how client needs are translated into clear deliverables and responsive support
Strengthen communication skills while serving as a backup point of contact for assigned clients
Get Engaged
Collaborate with Client Managers, Client Associates, Analysts, and cross‐functional partners
Follow established processes and controls while identifying opportunities to improve team efficiency
Learn and adopt the systems and tools used to support account delivery
Build an internal network through mentorship, training, and day‐to‐day collaboration
Career Growth & Development
Partner with leaders, teammates, and mentors to grow your skills and industry knowledge
Gain exposure to client management, sustainability offerings, reporting, data, and delivery processes
Prepare for expanded ownership and progression into a Client Associate role
Build transferable skills in client service, problem solving, communication, and execution
The Hats You'll Wear
Client Supporter
Problem Solver
Data Analyst
Project Coordinator
Communicator
Process Learner
Team Collaborator
Service Advocate
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you.
It's more than just pay and benefits—it's a meaningful investment in you.
It is designed to help you perform, grow, feel safe, and elevate your potential.
The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.
At Schneider Electric, we're here for what matters most to you.
Discover more at our Career Page.
* Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
€40 billion global revenue
+9% organic growth
*******+ employees in 100+ countries
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter here.
Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
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📌 Assistant Ii, It Support Center (Santiago de Querétaro)
🏢 Schneider Electric
📍 Santiago de Querétaro