29 oct
|
McGraw Hill
|
Xico
McGraw Hill seeks a Senior Manager of Customer Experience for LATAM and South America, based in Mexico City or nearby areas, with a hybrid model requiring in-office presence on Mondays and Wednesdays.
You will lead bilingual customer service operations, develop high-performing teams, and drive transformation for long-term regional growth.You will oversee SLAs, KPIs, quality standards, and customer satisfaction while collaborating with cross-functional partners and implementing standardized#J-*****-Ljbffr
📌 Bilingual Customer Experience Leader Latam & Spain (Hybrid) (Xico)
🏢 McGraw Hill
📍 Xico