29 oct
|
Tevapharm
|
Xico
Teva is seeking a Subject Matter Expert for Global Workplace Support Services.
This role focuses on L1 IT service desk support across a general organization, with direct ownership of escalation handling and metrics-driven improvements.You will train staff, reduce MTTR, and drive process documentation while coordinating with resolver teams to ensure service levels and smooth operations worldwide.
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📌 Global It Help Desk Sme — Lead & Resolve (On-Site) (Xico)
🏢 Tevapharm
📍 Xico