At Volex de Mexico, we are looking for a Primary Site Contact (PSC) to serve as the central point of coordination for commercial and operational activities, ensuring customer commitments, quotations, project implementation, and critical business actions remain visible, controlled, and on track. This role is ideal for someone with strong project coordination, communication, and follow-up skills who can effectively collaborate with Sales, Finance, Operations, Engineering, and Supply Chain teams to support business growth and operational excellence. Core areas and Responsibilities Opportunity and RFQ Coordination Tasks
• Initiate opportunities and RFQs in Epicor.
• Gather the required information, including EAU and other commercial inputs.
• Coordinate the collection of missing information.
• Maintain opportunity and RFQ references by part number.
• Document the purpose and scope of each quote.
• Proactively initiate revised quote requests when requirements change.
• Follow up with the RFQ team to keep activities on track.
• Follow up with Finance to ensure the PBD is created Post-Award Implementation Tasks
• Coordinate the transition from award through implementation.
• After PBD acceptance, follow up with ISR to ensure pricing is updated.
• Provide purchase-order documentation needed to support system updates.
• Ensure BOM and cost reconciliation is completed and accurate.
• Schedule kickoff meetings and coordinate the assignment of responsibilities.
• Track initial material, sample, PPV, tooling, fixture, and testing requirements.
• Create and track manual quotes as required.
• After PPAP, confirm whether BOM changes require a requote. Action and Issue Management
• Maintain a centralized tracker for open actions, questions, clarifications, decisions, and customer responses.




• Track outstanding manual quotes, purchase orders, approvals, and responses.
• Maintain internal and external meeting minutes.
• Ensure relevant information is communicated to the appropriate teams.
• Proactively identify potential issues and coordinate solutions with cross-functional teams.
• Escalate matters to the site manager when local intervention is required. Reporting and Sales Director Support
• Conduct a brief daily status review with the Sales Director to maintain awareness and continuity.
• Clearly identify status, next actions, owners, risks, and decisions required.
• Use a common PSC reporting format across sites.
• Maintain recurring reporting for sales and margin by part number, forecast updates, EDI waterfall, and weekly CTD by part number. Expected Outcome The PSC will provide clear ownership and consistent follow-through for unresolved site-level activities, so that information is documented, every action has a defined owner, and risks are escalated before they become urgent. Using existing functional records, the PSC maintains a consolidated view of each project's status, including commitments, open questions, dependencies, and exceptions. The PSC follows up on commitments and handoffs and escalates delays, gaps, and risks when work is off track. Functional owners remain responsible for executing, closing, and approving their own work; the PSC does not duplicate it or add another approval layer. Qualifications and Experience




• Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain, International Business, or a related field.
• 3+ years of experience in project coordination, program management, sales operations, customer service, account management, or commercial support roles within a manufacturing environment.
• Experience supporting RFQ processes, quotations, new product introductions (NPI), and customer implementation activities.
• Strong understanding of manufacturing operations, costing structures, BOMs, and change management processes.
• Experience working with ERP systems (Epicor preferred).
• Advanced Microsoft Excel skills and proficiency with Microsoft Office applications.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent verbal and written communication skills.
• Proven ability to coordinate cross-functional teams and drive accountability without direct authority.
• Experience preparing reports, tracking action items, and facilitating meetings.
• Ability to identify risks, escalate issues appropriately, and support timely resolution.
• Advanced English proficiency (written and verbal) required due to interaction with integral teams and customers. Preferred Qualifications
• Experience in the electronics, cable assembly, automotive, or contract manufacturing industries.
• Knowledge of PPAP, APQP, EDI processes, costing methodologies, and commercial operations.
• Experience supporting customer accounts and managing post-award implementation activities.
• Familiarity with project management tools and continuous improvement methodologies.

📌 Customer Relationship Coordinator (Tijuana)
🏢 Volex
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