Position Summary

We are looking for a dynamic and driven Sales Development Representative (SDR) to join our frontline sales team. This is a unique hybrid role combining high-volume outbound lead re-engagement with inbound sales qualification for an advanced cybersecurity and fraud prevention platform.

In this role, you will manage incoming leads, research prospective clients, conduct discovery calls, and execute structured outbound campaigns to breathe new life into a robust database of existing prospects. You will articulate technical and business value propositions to key decision-makers, aiming to meet and exceed monthly sales and qualification quotas.

Key Responsibilities:

- Omnichannel Engagement: Respond to and qualify inbound leads (demo requests, free trial sign-ups) while simultaneously executing outbound campaigns (calling and email-based follow-ups) to re-engage past leads.

- Pipeline Management: Execute structured, multi-touch outbound cadences (e.g., 2-call playbooks) to manage high-volume queues (up to 4,000 records).

- Discovery & Qualification: Conduct discovery calls to uncover business and fraud challenges, assess needs, and determine product fit.

- Value Pitching: Clearly articulate the platforms value proposition to prospects while understanding their technical and business requirements.

- CRM & Activity Tracking: Maintain immaculate, accurate records of all prospect interactions, contact updates, dispositions, and deal stages directly in Salesforce.

- Relationship Building:



Establish early trust and strong relationships with customer key decision-makers.

Requirements:

- Language: Native/Fluent English is required. Bilingual proficiency in Spanish, Portuguese, or French is a strong asset.

- Experience: 1+ years of experience in sales, marketing, or a related field with a proven track record of meeting or exceeding quotas in a high-volume environment.

- Systems Proficiency: Hands-on direct operation of CRM and telephony tools, specifically Salesforce and RingCentral (experience with Dialpad and ZoomInfo is a plus).

- Skills: Strong written and verbal communication skills with the ability to engage prospects quickly and effectively.

- Characteristics: Excellent problem-solving skills, operational self-discipline, and strong attention to detail in a fast-paced environment.

Nice to Have:

- Demonstrated background or relevant work experience in the cybersecurity, fraud prevention, or B2B SaaS space.

- Familiarity with structured B2B SaaS sales qualification methodologies.

- Experience collaborating within high-growth sales teams.

What Success Looks Like:

- Consistently meeting and exceeding assigned monthly inbound and outbound quotas.

- Conducting effective discovery calls that accurately connect client challenges to our platform's solutions.

- Rapidly qualifying and progressing leads from initial inquiry or cold status to warm sales opportunities.

- Maintaining clean and up-to-date documentation across CRM and sales platforms.

📌 Sales Development Representative (SDR) - Ventas US Accounts (Monterrey)
🏢 Amalga Group SA de
📍 Monterrey