Fulfillment IQ is seeking an Application Support Engineer for Manhattan Active WM/OMS to own advanced troubleshooting in a 24x7 global support model. You will isolate root causes, drive resolutions, and coordinate vendor escalations from a remote base across Mexico or Brazil with US time-zone alignment.
The role requires 3+ years in Level 3 support, strong logs/API analysis, and fluency in English plus native Spanish (Mexico) or Portuguese (Brazil). Adaptable remote work options apply.
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📌 Level 3 App Support Engineer - Manhattan Active Remote (Ciudad de México)
🏢 Fulfillment IQ
📍 Ciudad de México
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