Fulfillment IQ is seeking an Application Support Engineer for the Manhattan Active platform. You will own advanced troubleshooting, incident investigation, and root-cause analysis in a general 24x7 support model. Primary coverage aligns to US time zones, with remote work options for Mexico or Brazil.
Responsibilities include incident resolution, vendor escalations, and proactive problem management. Strong English plus Spanish (Mexico) or Portuguese (Brazil) is required to succeed in this role.
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📌 Senior Level 3 App Support Engineer — WM/OM (Remote) (Monterrey)
🏢 Fulfillment IQ
📍 Monterrey
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