ADVANCED ENGLISH REQUIRED. 100% of your calls are with customers in the United States, in English.

Inside Sales Representative (Inbound to Outbound) | 100% Remote from Mexico | USD $2,000/month base + uncapped commission | Full Time, US Eastern Time

About ZenSupply

ZenSupply is a fast-growing online distributor of construction products: door hardware, electrical, plumbing, safety, and building products. We sell to contractors, facilities teams, and businesses across the United States. We are on track for about $25M in revenue this year with a small team. Our core focus is simple: We Make it Easy.

The Role

This is not an order-taking job. You start on our inbound line, serving customers who already want to buy, and your job is to turn a $1 order into a $2 relationship: ask what they're building, find what else they need, and set the next conversation. As you build your own book of customers, you move into outbound: calling the accounts you've earned and going after the ones we don't have yet.

What You'll Do

- Answer inbound calls and chats from US contractors and businesses, and quote fast and accurately.
- Ask before you quote: the project, the timeline, what else is on those doors.
- Offer the complementary products, parts, and volume the customer didn't ask for.
- Agree with every customer how and when you'll follow up, and do it.
- Log every conversation in HubSpot so the next one starts where the last one ended.
- Build your own book of repeat customers, then grow it through outbound calls.

What Success Looks Like

- Month 1: you know the tools and the catalog and handle calls on your own.
- Month 3: you're a fully autonomous seller, customers ask for you by name, and you're closing your own quotes.
- After that: you hit your monthly target and start moving into outbound.

Must-Haves

- Advanced, professional English on the phone, with native speakers anywhere in the US.
- Proven phone sales experience: call center, B2B, inside sales, or similar.
- CRM experience and the habit of keeping it up to date.
- Available full-time, Monday to Friday, on US Eastern Time.
- Your own computer, a headset, reliable internet, and a quiet place to work.

Nice to Have

- Outbound or cold-calling experience, with numbers you can talk about.
- B2B sales, ideally construction, hardware, or industrial products.
- You use AI tools (ChatGPT, Claude, or similar) in your daily work.

Who Thrives Here

- You'd rather be held back than pushed.
- When a customer says "just send me the quote," you ask one more question.
- You'd rather ship it today than polish it for a week.
- You judge yourself by results, not by hours.

What We Offer

- USD $2,000/month base from day one, plus commission with no cap, paid quarterly.
- A clear path from inbound to outbound, with higher commission as you grow your book.
- 100% remote: no commute, work from anywhere in Mexico.
- Long-term contractor role, paid in USD.
- Training on our products, tools, and AI assistants built for our sales team.

ZenSupply is an equal opportunity employer committed to fostering diversity, inclusion, and professional growth.

#J-18808-Ljbffr

📌 Inbound to Outbound sales representative (México)
🏢 ZenSupply
📍 México