Carretera Teotitlan KM2, 70420 Teotitlán del Valle, Oax., Mexico
Scope of Work
We require an experienced H&F; (Hands & Feet) Engineer to provide urgent onsite support for a critical site outage.
The site is currently completely down, and immediate onsite assistance is required to help with troubleshooting and physical verification.
Required Activities
1. Arrive onsite at the scheduled time and coordinate with the remote support team via phone or bridge call.
2. Provide console access to the network equipment as instructed by the remote engineering team.
3. Perform a physical inspection of all Access Points (APs) at the site.
4. Verify the physical status of each Access Point, including power, cabling, connectivity, and visible LED indicators.
5. Check the relevant network equipment, cables, and connections as directed by the remote team.
6.
Assist the remote engineering team with basic troubleshooting and follow their instructions.
7. Capture and share photos of the equipment, connections, and Access Point status, where permitted.
8. Report any physical damage, disconnected cables, power issues, or other abnormalities identified during the inspection.
9. Provide regular updates to the remote team and confirm the status of all completed checks before leaving the site.
Required Skills & Tools
- Experience with onsite IT infrastructure and network support.
- Familiarity with console access and network equipment troubleshooting.
- Laptop with console access software.
- Console cable compatible with the onsite network equipment.
- USB-to-serial adapter, if required.
- Mobile phone with a reliable internet connection or hotspot.
- Basic tools for physical inspection.
📌 End User Support Specialist (Teotitlán de Flores Magón)
🏢 TECEZE
📍 Teotitlán de Flores Magón
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.