About the Company

Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP) and innovative High-Speed Internet / network managed services, cloud-based telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences.

Cloud5 Communications is seeking a results-driven Director of Business Development to develop new business and grow customer relationships in Mexico. This individual-contributor role is idóneo for a sales professional with experience selling technology, telecommunications, high-speed internet, networking, or related services to business customers. The successful candidate will manage the sales process from prospecting and discovery through proposal development, negotiation, and closing, while building trusted relationships with customers in the hospitality and related markets.

What You Will Do (Essential Responsibilities)

- Identify, prospect, and develop new business opportunities across Mexico, building a healthy pipeline of qualified prospects and customer relationships.
- Build and maintain relationships with hotel owners, hotel management companies, hospitality brands, and other relevant business decision-makers.
- Understand prospective customers’ business needs and position Cloud5’s relevant solutions, which may include managed IT services, high-speed internet and network services, telephony, and contact center services.
- Manage the full sales cycle, including outreach, discovery meetings, solution presentations, proposals, pricing discussions, negotiations, and closing.
- Develop compelling proposals and presentations in collaboration with internal teams, ensuring solutions align with customer requirements and commercial objectives.
- Maintain accurate and timely records of prospect activity, opportunities, forecasts, and next steps in the company’s CRM and sales tools.
- Meet or exceed established sales goals and activity expectations while providing a professional, responsive customer experience.
- Monitor market activity, customer needs, and competitor offerings to identify opportunities and share relevant insights with the sales team.
- Coordinate with internal stakeholders to support a smooth transition from sale to implementation and ongoing customer engagement.

Other Duties We expect this role to evolve. Other responsibilities may be assigned based on business needs.

What You Will Bring (Required Qualifications)

- At least 5 years of successful B2B sales experience, ideally selling telecommunications, high-speed internet, networking, managed IT, cloud communications, or other technology services.
- Demonstrated ability to generate new business, build a sales pipeline, manage opportunities, negotiate commercial terms, and close deals.
- Strong prospecting, presentation, relationship-building, and consultative selling skills.
- Fluent Spanish and professional working proficiency in English to communicate with customers and internal stakeholders.
- Strong commercial judgment, organization, follow-through, and ability to work independently toward sales targets.
- Comfort using a CRM and standard business tools to manage pipeline, customer communications, and sales forecasts.

What You Will Bring (Preferred Qualifications)

- Experience selling to hotels, hotel ownership groups, management companies, or hospitality technology decision-makers.
- Existing relationships within Mexico’s hospitality, hotel technology, telecommunications, or IT services markets.
- Experience selling recurring-revenue services or solutions involving internet connectivity, Wi-Fi, telephony, networking, or managed services.
- Familiarity with Marriott GPNS is a plus.
- A track record of consistently achieving or exceeding sales targets.
- Experience working with distributed teams or supporting customers across multiple locations or regions.

Compensation & Benefits
- Compensation and benefits will be aligned with the role’s location and applicable local employment practices.

Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from candidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud.

How to Identify Recruitment Fraud:

1. You receive a message on WhatsApp or another online messaging platform
2. You are asked to provide a fee or payment (we will NEVER request payment from candidates)
3. Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service
4. Cross reference the recruiter’s name and contact information on LinkedIn or by contacting [email protected]
5. If you are still unsure call 1 (877) 241-2516

📌 Director of Business Development (Ciudad de México)
🏢 Cloud5 Communications
📍 Ciudad de México