Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a general team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

This position executes, administers, and continuously improves payroll processes with a strong focus on accuracy, timeliness, and compliance with labor, tax, and social security regulations, while delivering an excellent employee experience.

What You Will Do

- Updating systems and analyzing processes to ensure periodic payrolls are accurately calculated with disbursements to employees on a timely basis.
- Ensuring the accuracy of payroll routines which include validation of calculated wages, in-process verification and correction of anomalies, and analysis of pay results for comparability with prior periods.
- Collaboratively responding to inquiries and troubleshooting issues related to payroll that require payroll policy interpretation.
- Consistently reviewing payroll procedures to make changes which improve payroll accuracy and efficiencies.
- Maintains compliance with all aspects of payroll.
- Has responsibility for one or more complex, specialized areas of payroll.
- Act as the Subject Matter Expert on business changes that impact that area of payroll.




- Proposes and implements business process changes when required due to company policies, labor agreements, and legislative/tax requirements.
- Recommends solutions and partners with internal and external business partners to implement the corrections.

Required Profile

- Education: Bachelor’s degree in Public Accounting, Business Administration, Finance, or a related field.
- Languages: Intermediate to Advanced English (Conversational).
- Systems: TRESS, WORKDAY, SUA, Kronos, Power BI, Excel advanced.
- Knowledge in Tax and Social Security law, accounting, compliance, payroll.

What you Have

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Level Working Knowledge:

- Provides a quality of service that customers describe as excellent.
- Resolves common customer problems.
- Responds to unexpected customer requests with a sense of urgency and positive action.
- Provides direct service to internal or external customers.
- Documents customer complaints in a timely manner.

Accuracy and Attention to Detail

Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:





- Accurately gauges the impact and cost of errors, omissions, and oversights.
- Utilizes specific approaches and tools for checking and cross-checking outputs.
- Processes limited amounts of detailed information with good accuracy.
- Learns from mistakes and applies lessons learned.
- Develops and uses checklists to ensure that information goes out error-free.

Decision Making and Critical Thinking

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Working Knowledge:

- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications

Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

- Delivers helpful feedback that focuses on behaviors without offending the recipient.
- Listens to feedback without defensiveness and uses it for own communication effectiveness.
- Makes oral presentations and writes reports needed for own work.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues from individuals and groups.

📌 Payroll Specialist (Nuevo León)
🏢 Caterpillar
📍 Nuevo León