Operations Manager - 3PL Warehousing

Location: Cuautitlán

We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers' supply chains. We rely on our people to make it happen.

We're taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.

We're looking for a hands-on Operations Manager to lead day-to-day execution within a large-scale 3PL warehouse operation of approximately 30,000 m², ensuring operational excellence, customer satisfaction, and strong performance across safety, service, quality, productivity, and cost.

What We Offer:

- Exciting career opportunities with international reach to further expand your experience through our award-winning talent development initiatives focused on diversity.
- An energizing environment focused on innovation, designed to keep you motivated.
- A talented, genuinely diverse team guided by values that inspire passion and mutual support.
- A culture of equity, mutual respect, accountability, and care for our business and customers.
- A competitive compensation and benefits package for full-time employees.
- Globally recognized talent policies, consistently investing in personal and professional development.
- We value the diversity of our talent and always strive to hire the best person for the job. We're proud of this and see it as a genuine source of strength for building high-performing teams.

Job Responsibilities:

- Manage day-to-day warehouse operations for a 3PL customer account , ensuring performance across safety, service, quality, productivity, and cost.
- Lead and develop Supervisors and operational teams ,



maintaining a strong presence on the warehouse floor and ensuring effective execution of daily plans.
- Monitor operational KPIs and SLAs, identify performance gaps, and implement corrective actions to achieve customer and business targets.
- Manage inbound, outbound, inventory, productivity, labor allocation, and capacity planning according to daily operational requirements and volume fluctuations.
- Partner closely with the customer to understand operational priorities, manage expectations, and ensure timely resolution of service issues and operational exceptions.
- Drive continuous improvement initiatives focused on productivity, quality, process efficiency, and cost optimization .
- Support workforce planning and ensure resources are effectively allocated according to volumes, capacity, and operational priorities.
- Translate performance data and customer requirements into clear operational actions and improvement plans .
- Support the effective management of a large-scale and complex warehouse operation , ensuring consistency and operational discipline across processes and teams.

What We're Looking For:

- 3+ years of experience managing warehouse or distribution center operations within a 3PL environment.
- Proven experience managing large-scale and complex warehouse operations , ideally within facilities of significant size and high operational volume.




- Hands‑on experience managing customer accounts within apparel, fashion, or footwear environments.
- Strong understanding of warehouse operations, including inbound, outbound, inventory management, productivity, workforce planning, and capacity management.
- Experience leading Supervisors and large frontline operational teams in fast‑paced warehouse environments.
- Strong customer management skills, with experience interacting directly with 3PL customers and managing operational KPIs and SLAs .
- Strong analytical and problem‑solving skills, with the ability to turn operational data into actions and continuous improvement initiatives.
- Ability to balance day‑to‑day operational execution with a strategic and continuous improvement mindset .
- Intermediate to advanced English.

We're looking for a hands-on Operations Manager who understands the reality and complexity of running a large-scale 3PL warehouse operation , while maintaining a strong focus on customer service, operational performance, and continuous improvement.

Learn More About Us.

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains.

As a general leader in transportation services, we operate in 130 countries and employ around 70,000 people.

Learn more about us at: -- https://www.maersk.com

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any candidate based on race, color, gender, sex, age, religion, creed, nationality, ancestry, citizen

📌 Operations Manager (Cuautitlán)
🏢 MAERSK MEXICO
📍 Cuautitlán