Ready to lead, disrupt and reinvent the sleep industry?

We areEmma – The Sleep Company. Founded in ****, we have grown into the world's largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It's our people who bring this mission to life. At Emma, you'll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What You'll Do

This is not a marketplace operations role.
You will own the commercial growth of Emma Korea's D2C and marketplace channels, combining hands-on execution with strong commercial judgment. You will identify growth opportunities, form recommendations, make decisions, execute quickly, and continuously improve based on data and consumer insights.
You will work closely with the Korea Country Manager and cross-functional teams across Marketing, Operations, Customer Experience, Product, Finance, and regional/general teams.
Own D2C & Marketplace Performance
Own the commercial performance of key KR channels, including Shopify, Naver Smart Store, Coupang, and other relevant marketplaces.
Set and manage channel-level targets across revenue, margin, AOV, CVR, ROAS, product mix, and other key commercial KPIs.
Regularly identify performance gaps, understand the underlying drivers, and translate them into clear actions.




Own channel performance from planning through execution, analysis, learning, and next-step decisions.
Proactively identify new growth opportunities across existing and potential new channels.

Drive Pricing, Promotions & Commercial Planning
Plan and execute channel-specific promotional calendars across D2C and marketplaces.
Develop recommendations on pricing, discount levels, bundles, promotion mechanics, and product mix based on commercial impact rather than historical practice alone.
Evaluate promotion economics, including expected revenue, margin impact, cannibalization, AOV, conversion, and inventory implications.
Conduct structured pre- and post-promotion analysis to understand what worked, what did not, why, and what we should do next.
Partner with Operations to ensure inventory readiness and minimize commercial risks around key campaigns.

Improve Conversion & Consumer Experience
Own PDP and storefront performance from a consumer and commercial perspective.
Define what consumers should understand, believe, and remember about our products, and translate this into clear PDP and storefront recommendations.
Identify and lead CRO opportunities across product pages, bundles, checkout, merchandising, promotions, and other parts of the purchase journey.
Use consumer insights, customer feedback, channel data, and competitive intelligence to continuously improve conversion.




Work with Brand, Webshop, Product, and Marketing teams to turn commercial recommendations into strong execution.

Lead Marketplace Growth
Build strong working relationships with marketplace partners such as Naver and Coupang.
Identify opportunities for additional exposure, promotions, platform programs, co-marketing, and other commercial initiatives.
Monitor platform policies, competitive activity, pricing dynamics, search visibility, and marketplace trends.
Drive marketplace SEO, merchandising, promotional participation, and other key levers that influence commercial performance.
Evaluate new marketplaces and business development opportunities based on expected commercial potential.

Operate with Ownership
Independently form a view and recommendation before seeking challenge or additional input.
Take initiatives from problem identification → recommendation → decision → execution → review.
Surface blockers early, together with proposed solutions.
Manage priorities, timelines, stakeholders, and follow-ups without repeated manager prompting.
Remain accountable for the final quality of work, including tasks delegated to agencies or other internal/external partners.
Navigate existing information and resources independently and ask targeted questions where clarification or business judgment is needed.

Work Cross-Functionally
Partner closely with Marketing on traffic, campaign, consumer, and content priorities while owning the commercial outcome of the channels.
Work with Operations on inventory planning, availability, fulfillment, and promotional readiness.
Collaborate with Product and Brand teams on product positioning, launches

📌 Senior Business Development (Xico)
🏢 Emma Sleep
📍 Xico