The Shipping Supervisor is responsible for leading all shipping operations to ensure the safe, accurate, and on-time delivery of finished goods to customers and distribution centers. This role supervises daily shipping activities, coordinates with Production, Planning, Customer Service, Transportation, and Warehouse teams, and drives continuous improvement initiatives to achieve operational excellence.
The idóneo candidate is a hands-on leader with strong organizational skills, excellent follow-up, and the ability to manage multiple priorities in a fast-paced manufacturing environment.
We offer: Key Responsibilities Operations Management Supervise daily shipping activities to ensure on-time customer deliveries.
Coordinate shipment priorities based on production schedules and customer requirements.
Ensure accurate order verification, loading, labeling, and shipping documentation.
Monitor daily shipping performance against established KPIs.
Optimize trailer utilization and shipping capacity.
Coordinate carrier appointments and dispatch schedules.
Ensure compliance with domestic and international shipping requirements.
Leadership Lead, coach, and develop shipping personnel.
Conduct daily shift meetings.
Assign workloads and balance manpower according to operational needs.
Monitor employee performance and provide continuous feedback.
Promote teamwork, accountability, and a positive work environment.
Support hiring, onboarding, training, and performance evaluations.
Coordination & Communication Maintain close communication with: Production
Planning
Purchasing
Warehouse
Transportation
Customer Service
Escalate potential shipping risks proactively.
Provide timely operational updates to management.
Ensure effective communication across all shifts.
Inventory & Accuracy Ensure shipping accuracy through verification processes.




Monitor inventory discrepancies affecting shipments.
Support cycle counts and inventory reconciliation activities.
Maintain accurate shipping records within ERP systems.
Continuous Improvement Identify opportunities to improve shipping efficiency.
Lead Lean Manufacturing and Continuous Improvement initiatives.
Develop and maintain standard operating procedures (SOPs).
Reduce shipping errors and transportation costs.
Improve dock utilization and loading efficiency.
Safety & Compliance Ensure compliance with company safety policies.
Enforce PPE requirements.
Maintain clean and organized shipping areas following 5S principles.
Ensure compliance with quality standards and customer-specific requirements.
Required Qualifications Education Bachelor's Degree in: Industrial Engineering
Logistics
Supply Chain
Business Administration
Related field
Experience 5+ years of experience in Shipping, Warehouse, or Logistics.
2+ years in a supervisory or leadership role.
Experience in a manufacturing environment is required.
Experience managing hourly employees.
Experience with ERP systems (SAP preferred).
Technical Skills SAP / ERP Systems
Microsoft Office (Excel, Word, PowerPoint)
Shipping documentation
Inventory Control
Transportation Coordination
KPI Management
Lean Manufacturing
Root Cause Analysis
Continuous Improvement
Warehouse Management Systems (WMS preferred)
Language Requirements English: Advanced (Bilingual) Verbal communication
Written communication




Business meetings
Email correspondence
Spanish: Native or Fluent
Must be able to communicate effectively with both U.S. and Mexico operations.
Leadership Competencies Strong Leadership
Team Development
Coaching & Mentoring
Decision Making
Accountability
Conflict Resolution
Adaptability
Results-Oriented
Integrity
Customer Focus
Core Competencies Excellent organization skills
Strong follow-up and execution
Sense of urgency
Attention to detail
Analytical thinking
Problem-solving
Time management
Prioritization
Multitasking
Effective communication
Cross-functional collaboration
Key Performance Indicators (KPIs) On-Time Shipment Performance (OTD)
Shipping Accuracy
Truck Utilization
Dock-to-Load Time
Order Cycle Time
Customer Delivery Performance
Shipping Productivity
Safety Performance
Inventory Accuracy
Employee Attendance
Overtime Management
Labor Productivity
Preferred Certifications Lean Manufacturing
Six Sigma Yellow/Green Belt
APICS / ASCM (Preferred)
OSHA / Safety Training
Forklift Certification (Preferred)
Personal Attributes The successful candidate will demonstrate:
Strong leadership presence
Excellent communication skills
High level of ownership
Ability to work under pressure
Excellent follow-up and execution
Ability to make timely decisions
Strong customer service mindset
Continuous improvement mentality
Positive attitude
High ethical standards
Success Profile A successful Shipping Supervisor consistently delivers:
Safe operations with zero safety incidents.
On-time shipments that meet customer commitments.
High shipping accuracy with minimal errors.
Effective coordination across Production, Planning, Transportation, and Customer Service.
Well-t

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📌 Shipping Supervisor (Centro)
🏢 Still Sverige
📍 Centro