Ascend is a remote-first, general travel company delivering luxury bookings and VIP service to founders, investors, and executives. As Concierge Manager, you own shift-level operations across Client Service, Ticketing, and Trip Fulfillment.
You lead Team Leads and ensure a five-star experience while guiding the team to grow under your leadership. This role emphasizes systems thinking with strong people leadership, delivering proactive client updates, and driving process improvements as Ascend