Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems. You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.

Reports to:

Local Service Manager / Head of Services North America

Responsibilities and Objectives:

Field Service & Customer Support

- Provide on-site repair, troubleshooting, maintenance, and programming support

- Diagnose robotic systems and resolve issues efficiently

- Restore system operation and ensure customer satisfaction

- Support commissioning and emergency interventions

Remote Support & Hotline





- Provide technical support via phone and email

- Manage customer hotline requests

- Guide customers through troubleshooting and resolution remotely

Service Execution & Reporting

- Document activities in CRM

- Track system performance and issues

Coordination & Improvement

- Coordinate with service management and teams

- Provide feedback for continuous improvement

- Support knowledge sharing

Adheres to all safety, quality and environmental standards

Qualifications

- Bachelor’s or Associate degree in Engineering, Robotics, or related field

- 3+ years experience in robotics or industrial automation

- Strong robot programming and troubleshooting skills

- Knowledge of electrical, mechanical, and control systems

- Ability to read and interpret technical documentation

- Strong communication and customer interaction skills

- Willingness to travel up to 75%

Additional Information

Willingness to travel as required both domestically and internationally (up to 75%)

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📌 Robotics Field Engineer - MEX (Santiago Mexquititlán Barrio 1ro.)
🏢 STÄUBLI
📍 Santiago Mexquititlán Barrio 1ro.