We are looking for a Director of Product to lead the Onboarding organization at PayJoy, a global fintech that provides access to credit for under-served customers in emerging markets and has served more than 18 million customers. This role will define the vision and strategy for the journey that brings customers to originate a loan, across digital and in-store channels, and will support the company's expansion into new countries.
What will you do?
- Define the multi-year vision, strategy and roadmap for Onboarding and Application.
- Lead and develop a team of four Senior Product Managers in Mexico and Brazil, providing strategic direction and autonomy.
- Improve end-to-end conversion across the customer journey, in digital and in-store channels.
- Set the strategy for each country, deciding where to build integral, scalable solutions and where to localize.
- Ensure the quality, readiness and regulatory compliance of launches in every market.
- Align Product, Engineering, Go-to-Market, Country Managers and the executive team on priorities and trade-offs.
- Drive growth through strategic partnerships and acquisition channels.
- Measure performance and business results, such as funnel conversion and cost per approved customer.
What are we looking for?
- 8+ years of experience in Product Management, with at least 5 in senior roles.
- Strong experience in fintech and B2C product.
- Relevant experience in onboarding, customer acquisition, conversion and digital journeys.
- Previous experience as a people manager, leading senior Product Managers.
- Experience working with global, distributed teams.
- Advanced English, to interact constantly with stakeholders in the United States and other markets.
- A strategic profile with strong influence over senior stakeholders, who empowers the team and maintains a strong sense of accountability.
- Availability to travel at least once per quarter and flexibility to take calls across different time zones.
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📌 Director of Product Management (Ciudad de México)
🏢 Ghidinirodil
📍 Ciudad de México
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