Cognizant is seeking a Senior Customer Experience Manager to join our General Technology team in Mexico City.
You will drive digital experience, personalization, and loyalty initiatives across EU & NA while collaborating with Global Customer Experience, Loyalty, Marketing, Data & Analytics, and Development teams.You will partner with stakeholders to define backlog, coordinate multi-region releases, and balance customer needs with regulatory requirements.
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📌 Senior Customer Experience & Digital Loyalty Lead (Xico)
🏢 Cognizant
📍 Xico
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