Your mission, roles and responsibilities
We're hiring a Senior Quality Engineer for an automotive manufacturing plant.
The position represents the customer within the plant and is responsible for customer claims, 8D responses, customer scorecards, customer portals, Control Plan application, PFMEA follow-up, PPAP submissions, engineering changes, process capability and quality documentation.
This job will require you to:
Carry out the role of representation of the Client
Leader of activities and coaching of plant personnel
Maintain approved criteria between the Client and the UAP
Ensure the application of the Control Plan
Stop the process and shipments in case the Safety and/or Quality of the products is affected
Meeting specific customer requirements
Maintenance of the External and Internal Customer Portals
Communication with Residents & Clients and taking actions in any area of opportunity
Train the operational staff of the UAP in the principles of Quality (Operators, GL and SV)
Maintenance of Quality documents, Control Plan and monitoring of AMEF with Process Engineer
Ensure that all Customer claims (Int and Ext)
are answered in a timely manner through 8Ds
Keep the UAP and Quality Management informed about the problems in the area
Help lead continuous improvement activities
Preparation of documents (Final Control Instructions, Visual Aids, Quality Alerts, etc.)
Management of all Customer claims and monitoring until closing
Customer Liaison Management, when applicable.
Follow-up on actions, 8Ds for reported issues
Lead PPAP by issues of Engineering or process change, customer requirement
Update documentation due to engineering changes
Your profile and competencies to succeed
To succeed in this position, you will ideally have:
Industrial engineer degree or similar.
Advanced English.
3 years' experience as quality engineer.
Statistical tools for process control (control charts, calculation of Cp and Cpk)
Preparation and interpretation of Control Plan and FMEA
Interpretation of dimensional reports
Audits to the quality management system
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