Responsible for providing functional and technical support throughout the sales process and ensuring internal and external clients obtain appropriate product/solution knowledge.
Customer Support jobs deliver a key service bridging the gap from customer inquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are prepared accurately and efficiently to maximize the potential for a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet customers' needs at the best possible cost.

How will you make an impact

- Creates engineering proposals for products and systems, including drawings and plans preparation, and meetings with other business units and consortium partners. Review risk analysis with all partners before submitting the proposal.
- Defines project tasks. Defines schedule, cost, and quality metrics.
- Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines.
- Preparing proposal/presentation of engineering projects/programs, including provision of bills of materials, estimated engineering hours, creating design solutions to proposals for engineering projects or programs, and solving critical technical design-related issues/ questions from customers
- Works with customers to shape and deliver solutions, seeking feedback and innovating with them to drive improvements.
- Attends project meetings and presents all technical aspects of project assignments. Interacts with customers, contractors, suppliers, and others.




- Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers.
- Provides technical support during technical meetings, product presentations, and negotiations, and offers products/solutions/services.
- Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

- Bachelor´s in Electrical Engineering
- 5 to 6 years of experience in high voltage products and services, electrical substations, and transformers
- Knowledge of high-voltage products and transformers
- Knowledge of AutoCAD is desirable

More about us

- Growth globally
- Hybrid
- Benefits above the regular in the market

Job type Full time

Work arrangement Hybrid

Experience Experienced

Job function Sales, Marketing & Product Management

Contract Regular

About Hitachi Energy

We are a integral leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.

📌 SOPORTE DE OFERTAS DE VENTAS | Naucalpan de Juarez, Mexico (Naucalpan de Juárez)
🏢 Hitachi Energy
📍 Naucalpan de Juárez