27 oct
|
DIMSA BPO S DE D.L. DE
|
Chihuahua
27 oct
DIMSA BPO S DE D.L. DE
Chihuahua
Inside Sales Representative (Aerospace)Location: Chihuahua, Chihuahua, MexicoDepartment: Inside SalesReports to: Inside Sales ManagerStatus: Non-ExemptPosition Purpose / SummaryThe Inside Sales Representative is responsible for driving revenue growth, protecting margin, and ensuring contractual and regulatory compliance across assigned aerospace accounts.
The role ensures that customer requirements are clearly defined, thoroughly reviewed, accurately communicated, and fully executed in accordance with AS**** quality management system requirements and company policies.As the commercial owner of assigned accounts, this position manages contract review, disciplined margin execution, quote-to-order compliance, customer retention, risk mitigation, and long-term revenue development.Essential Responsibilities1.
Contract & Requirement ReviewReview RFQs, contracts, and flow-downs for feasibility and compliance.Validate alignment between customer requirements and internal capabilities.Identify and elevate special quality or regulatory clauses.Ensure accurate documentation of requirements in ERP and CRM.Confirm pricing structures meet approved margin thresholds.2.
Revenue Growth & Account DevelopmentManage assigned accounts to increase revenue and share of wallet.Identify cross-sell and alternative sourcing opportunities.Develop annual account plans with measurable goals.Support long-term agreement (LTA) negotiations.Build and maintain strong customer relationships.3.
Pricing, Quoting & Margin ManagementPrepare competitive, compliant quotations within required timelines.Apply margin strategy and approval matrices.Monitor quote conversion ratios and implement corrective actions.Maintain accuracy of pricing and contractual data in ERP.Make commercially sound decisions to protect profitability.4.
Cross-Functional CoordinationCollaborate with Customer Service for seamless order execution.Work with Quality, Operations, Supply Chain,
and Finance to resolve issues.Escalate risks impacting delivery performance.Participate in internal account reviews and performance meetings.5.
Performance Monitoring & ReportingMaintain accurate CRM pipeline and forecasting.Track monthly performance versus quota.Monitor customer KPIs (OTD, quality, revenue, margin).
Support management reviews with accurate reporting.6.
Team Partnership & Professional ConductAct as a collaborative partner to CSRs, supporting joint success.Contribute positively to cross-functional teamwork.Demonstrate professional conduct and accountability.Critical Success FactorsAchievement of monthly and annual revenue quotasQuote response time complianceQuote-to-order conversionMargin attainment98% CRM accuracyZero contract entry errorsDocumented account growthMinimum Qualifications (MUST-HAVE)Education & ExperienceAS**** certification (Lead Auditor, Implementer, or equivalent) – REQUIREDHigh school diploma required; bachelor's degree preferred.Minimum 3+ years in aerospace B2B or distribution sales.Demonstrated history of meeting or exceeding sales targets.Knowledge RequirementsAerospace fastener market and OEM structuresContract review principles under AS****ERP systems (SAP preferred) and CRM platformsIntermediate–advanced ExcelCompetenciesMargin discipline & commercial decision-makingStructured account planningNegotiation & influencingRisk assessmentAnalytical and data interpretation skillsProfessional communication under pressureTeam collaborationSkillsRFQ/contract requirement interpretationCost/margin analysisTerritory and account managementHigh-volume quoting accuracyPipeline and forecast managementConflict resolution and customer retentionCross-functional communicationWork RequirementsUp to 20% travel (domestic; possible trips to U.S. operations)Ability to work extended hours during high-demand cyclesHigh-volume multitasking and consistent computer useStrict confidentiality regarding pricing and contract dataQuality & Compliance ExpectationsComply with all AS**** and internal quality proceduresParticipate in internal auditsMaintain documentation integrityEscalate risks impacting customer satisfaction or compliance#J-*****-Ljbffr
📌 Inside Sales Representative (Chihuahua)
🏢 DIMSA BPO S DE D.L. DE
📍 Chihuahua