Work From Anywhere in LATAM or the PhilippinesWork Schedule: EST | 9:00 AM – 6:00 PM (Monday–Friday, 40 hours/week)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.
Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.Hear why we exist, what we believe in, and who we're building for: Watch hereAbout The ClientA bootstrapped AI-powered B2B SaaS company serving the catering and events industry is looking for an AI Automation Specialist to own lead sourcing and operational coordination for its growing portfolio of restaurant and hospitality clients.
The company runs a productized outbound agency service on top of its core platform—executing AI-assisted cold email campaigns at scale for ***** restaurant and catering businesses.This is an early-stage, founder-led team (two founders currently), and this hire joins as the third team member and the company's first dedicated operations hire.
The team is lean, technically strong, and building rapidly.
Leadership is hands-on with high expectations for self-direction and proactive problem-solving.About The RoleThis is an execution-heavy, automation-focused role blending lead sourcing, campaign coordination, and light client support—not a strategic account management position.
You'll source leads using AI-powered enrichment tools, manage AI bot responses to inbound prospects, introduce warm leads to clients via email and text, set up email infrastructure for new client onboards, and monitor campaign deliverability.
All prospect and client communication happens over email and text—no phone calls required.Success in this role means consistently sourcing 1,000+ leads per week, responding to bot-generated replies within 30 minutes, and proactively identifying workflow inefficiencies before they block the team.
Scope will evolve significantly over 6–12 months as more manual tasks are automated, so comfort with ambiguity and shifting responsibilities is essential.




What matters most is that you make each process better as you go—identifying gaps and building solutions without waiting to be told.Core ResponsibilitiesLead Sourcing & Campaign SetupSource approximately 1,000+ leads per week using AI-powered enrichment platforms connected to cold email infrastructureBuild and maintain lead lists for ongoing outbound sequences across multiple active client campaignsAdd sourced leads directly into cold email platforms (Instantly, Email Bison, etc.) to keep all campaigns fully populatedSet up email infrastructure for new client onboards, including domain purchases, inbox provisioning, and alias configurationMonitor email deliverability metrics and flag or replenish any inbox below 50% delivery rateOutbound Response Management & Lead HandoffsManage AI bot responses to ***** inbound prospect replies daily, reviewing and approving all bot-drafted emails before they are sent (human-in-the-loop quality control)Draft professional, on-brand email responses as the outbound alias on behalf of clientsIntroduce warm, interested leads to clients via email and text with relevant prospect contextFollow up on 5–10 outstanding leads daily to keep the pipeline moving and warmClient Onboarding & Campaign OperationsOwn the end-to-end onboarding workflow for new clients (approximately every other week), including campaign infrastructure setup and messaging alignmentCoordinate with founders on client-specific messaging, target audiences, and campaign parametersProactively reach out to clients when campaigns show low response rates or unusual patternsMaintain ongoing, light communication with clients via email and group chats for logistical updates and troubleshootingAutomation Development & Workflow OptimizationIdentify inefficiencies in current processes and propose or implement lightweight improvements without waiting for instructionExperiment with new lead sources, outreach angles, and automation approachesStay current on emerging AI tools and features and assess fit for the company's operationsBuild and maintain lightweight automations using N8N, Zapier, Make, Claude Code, or similar platforms to reduce repetitive workFlag problems early and bring proposed solutions to leadership before escalation is neededRequirementsMust-HaveProven hands-on experience building automations or workflows using at least one of: N8N, Zapier, Make, or Lindy—you've built functional workflows,



not just dabbled with the toolsWorking proficiency with AI coding tools such as Claude Code, Codex, Cursor, or similar, with evidence of building lightweight scripts, workflows, or automationsDemonstrated engagement with emerging AI tools—you actively experiment with new platforms, follow AI tool releases, and can name tools you've learned in the past 90 days1–3 years of hands-on experience in outbound sales operations, lead generation, B2B prospecting, or cold email campaign coordinationProfessional written English at B2+ CEFR level minimum; all client interaction is email-based and written communication must require no editorial reviewProven track record of independently identifying operational problems and building or proposing solutions without being told what to fix (examples required)Prior experience working in early-stage startups or fast-growth companies ****** employees) where you adapted to evolving priorities and wore multiple hatsNice-to-HaveHands-on experience with cold email platforms such as Instantly, Smartlead, Lemlist, Apollo, or similar outbound toolsFamiliarity with lead enrichment and data platforms including Clay, Deepline, ZoomInfo, Apollo, or comparable B2B databasesBackground in B2B SaaS operations, digital marketing agencies, or early-stage startup environmentsExperience managing, reviewing, or quality-assessing AI bot or agent outputs in production environmentsUnderstanding of email deliverability fundamentals including domain warm-up, sender reputation, bounce management, and inbox health monitoringBenefitsCompetitive Salary: Based on experience and skillsRemote Work: Fully remote—work from anywhereTeam Incentives: Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO: In accordance with company policyHealth Coverage for PH-based talents: HMO coverage after 3 months for full-time employeesDirect Mentorship: Guidance from international industry expertsLearning & Development: Ongoing access to resources for professional growthGlobal Networking: Connect with professionals worldwideOur Recruitment ProcessApplicationScreeningSkills AssessmentTopgrading InterviewClient InterviewJob OfferClient OnboardingReady to Join Us?
If you're empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.
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📌 Remote Sales Operations Coordinator For Software Company (Xico)
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