Remote Customer Success Engineer (LatAm) for AI SaaS (Xico)

Remote Customer Success Engineer (LatAm) for AI SaaS (Xico)

28 oct
|
Mercor
|
Xico

28 oct

Mercor

Xico

Mercor is seeking a Customer Success Engineer (LatAm) for a remote contract role. You will troubleshoot customer-reported issues across the AI/SaaS stack, reproduce defects, and guide users with clear, empathetic guidance.

The adecuado candidate has 2–5 years of experience with modern web apps and familiarity with AI systems. You will collaborate with product and engineering teams, document runbooks, and ensure smooth customer experiences with overlapping Pacific Time commitments.

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📌 Remote Customer Success Engineer (LatAm) for AI SaaS (Xico)
🏢 Mercor
📍 Xico

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