Zebra Technologies Corporation in Mexico City is seeking a Lead Management Supervisor to oversee the Marketing Contact Center, manage third-party resources, and drive inbound lead qualification and routing to sales. This hybrid onsite role requires at least three days in the CDMX office each week.
You will set KPIs, monitor SLA, provide readouts to management, and coordinate with sales, channel partners, and IT to optimize processes and data quality while leading a team and managing budget.