Solera is seeking a Senior Manager, Network Operations Center (NOC) in Mexico City to lead a team of 25 analysts and four team leaders. The role focuses on 24/7/365 support for Solera’s SaaS platforms and infrastructure, driving incident response and process adherence.
The idóneo candidate has 6+ years in IT service delivery leadership and hands-on technical experience, with strong English communication and stakeholder management skills to coordinate with cross-functional teams and vendors.