We're looking to bring on board a driven, results-oriented Associate Manager to support staffing and resource planning work across Solution Practices, including Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and other practice domains. The ideal candidate possesses a background in staffing, recruitment, resource management, HR, or business operations, together with strong communication, analytical, and stakeholder coordination skills. This role requires comfort navigating a rapidly evolving, high-energy environment, handling competing priorities, and generating innovative staffing solutions aligned with business needs

Responsibilities

- Direct full-spectrum staffing operations across designated Solution Practices, maintaining proper alignment between project demand and resource supply
- Work in close partnership with Discipline Leads to understand supply and demand priorities, resource availability, and newly surfacing staffing challenges
- Liaise with project teams to establish role requirements, necessary skills, experience expectations, timelines, and other critical staffing details
- Put forward creative staffing strategies, including part-time placements, resource rotations, cross-practice collaboration, internal mobility, and external recruitment
- Proactively detect staffing gaps, capacity constraints, and potential risks, putting forward appropriate mitigation plans
- Coordinate multiple competing staffing demands concurrently while ensuring timely outcomes that support business goals
- Form and maintain trust-based relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal teams
- Enable effective communication across stakeholders to drive transparency, alignment, and swift decision-making
- Establish clear expectations,



maintain accountability standards, and follow through on commitments to meet staffing objectives
- Communicate staffing-related challenges clearly, provide actionable recommendations, and escalate risks as needed
- Champion consistent use of staffing best practices and standardized operational processes
- Manage operational priorities and staffing activities while operating with minimal supervision
- Monitor staffing workflows to identify inefficiencies and recommend practical, actionable adjustments
- Ensure staffing-related information, updates, and deliverables remain accurate, high-quality, and timely
- Analyze staffing trends, resource availability, and operational challenges to support informed decision-making processes
- Help build and implement staffing standards, best practices, and continuous process improvements
- Facilitate cross-functional collaboration and knowledge exchange to strengthen overall operational effectiveness

Requirements

- At least 5 years of relevant experience in staffing, recruitment, resource management, HR, or business operations, preferably gained within an IT services, consulting, or professional services setting
- A minimum of 2 years of experience in Senior, Lead, Manager, or Owner-level roles
- Established track record managing engagements for teams of 5 or more full-time employees
- Strong capability in stakeholder management,



able to collaborate effectively across different teams and organizational levels
- Proven ability to independently manage multiple priorities and deliver results in a fast-paced, constantly changing environment
- Strong analytical and problem-solving skills, including the ability to identify risks, weigh options, and recommend effective solutions
- A proactive, creative, solution-oriented approach, capable of thinking beyond standard staffing methods
- Strong organizational skills, high attention to detail, and a strong sense of ownership and accountability
- Ability to influence stakeholders, facilitate alignment, and drive decisions without relying on direct authority
- Ability to work independently with minimal supervision while maintaining a collaborative, team-oriented approach
- Fluent English (B2) with excellent verbal and written communication skills

Nice to have

- A relevant professional certification would be regarded as a valuable addition to your qualifications

We offer

- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Integral career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Associate Manager (México)
🏢 Epam Systems
📍 México