IAM position

RESPONSIBILITIES:

- Install, Configure and maintain Windows Servers (e.g. Windows Server 2016/2019/2022)
- Monitor system performance, availability security, ensuring optimal system operation
- Manage Active Directory, DNS, DHCP, Group Policy and other essential Windows services
- Manage Exchange 2016/2019 server and Office 365 Exchange online environments
- Perform regular system updates, patches and backups
- Troubleshoot and resolve hardware, software and network issues
- Implement and maintain disaster recovery strategies
- Manage file and print services, user permissions and access controls
- Automate routine tasks using PowerShell or other scripting tools
- Collaborate with development teams to deploy and maintain in house or third-party applications
- Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas
- Improve Infrastructure stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
- Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
- Identify alerts / processes that can be automated and then work with Engineering team in automating them
- Challenge existing Infrastructure setup, processing and suggest different ways to solve problem or improve stability
- Actively participate in Change management process with view to manage risk in production environment




- Build and improve run books to minimize operational errors and gain Fungibility/efficiency
- Authentication: Verifies that a user or device is who they claim to be using passwords, biometrics, or multi-factor authentication (MFA)..
- Authorization: Decides what a verified user is allowed to see or do based on their specific job role or permissions.
- Access Governance: Monitors user activity and audits permissions to make sure security rules are followed
- Prevents Data Breaches: Blocks unauthorized users or hackers from breaking into sensitive corporate networks.

SKILLS / EXPERIENCE:

- Strong understanding of Unix and Windows Server architecture
- Proficiency with Windows/Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools
- Proficiency in managing Windows Server environments
- Strong knowledge of Active Directory, Group Policy, DNS and DHCP
- Experience with Virtualization technologies (e.g. VMWare, Hyper V)
- Familiarity with networking concepts (TCP/IP, Firewalls, VPN)
- Basic troubleshooting knowledge on MS Exchange administration for Exchange 2016/2019 and M365 suite
- Experience on Remote management consoles like Dell IDRAC, HP ILO, VCenter/vSphere




- Hands-on developing PowerShell scripts to automate various tasks of OS and Applications running on Windows platform. Research and finding solution to automate complex tasks
- Hands-on experience of system administration of Windows server-side infrastructure (Windows 2016,2019,2022, Active Directory, Server Hardware etc.) and associated technologies e.g. DNS, DHCP, WINS and Group Policies
- Prior experience working at an ISP/Managed Services/IT Services company is preferred, and a background in dealing with integral teams and remote teams will be a strong plus.
- Strong plus for candidate having working (configure and troubleshoot) experience on breadth of technologies e.g. terminal servers, windows clustering, VMware, Hyper-V, Azure etc.
- Strong plus for experience with various blade systems (HP, DELL etc...)
- Strong plus for experience on patch management tool administration (WSUS, SCCM etc.)
- Experience of supporting, Share Point, Mobile and instant messaging applications
- Basic understanding of SQL Queries and hands on experience with Aqua Data Studio
- Strong ability to debug applications to identify the underlying root cause
- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders
- Candidate must have worked on enterprise grade server hardware (Install, Configure and Maintain) HP and Dell Rack Servers
- Relevant certifications (ITIL, MCSA, MCSE-Server, VCP, RHCSA etc..) will be a strong plus

📌 Win Admin (Monterrey)
🏢 Infosys
📍 Monterrey