- Monitor, track, and provide updates on designated customer shipments to ensure proper delivery at destination; providing detailed instructions to the carrier or Account Manager as needed.
- Timely record, report and solve any deviation from the service plan.
- Proactively communicate daily operational needs/opportunities.
- Verify customer contractual and loading/unloading requirements to maintain service levels and optimal utilization of company assets.
- Support load planning when necessary.
- Identify opportunities that improve operational flow and meet customer needs.
- Paperwork review before each load to ensure freight is handled and sent to the correct locations
- Report generation of ongoing shipments and update to key customers
- Work proactively to foster a productive and collaborative environment.
Schedule: 7:00 a.m. to 4:00 p.m., Monday to Friday.
Location: The offices are located at Torre Evalor, San Jerónimo, Monterrey.