- Administer and maintain Microsoft 365 services including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Microsoft Defender Suite
- Entra ID (Azure Active Directory)

- Manage user accounts, licensing, mailboxes, groups, distribution lists, shared mailboxes, and resource accounts.
- Configure and support Microsoft 365 security and compliance features.
- Monitor tenant health, service availability, and operational performance.
- Maintain Microsoft 365 administration policies and standards.
- Support Microsoft cloud migrations and platform enhancements.
- Assist with Microsoft licensing optimization and auditing.

Microsoft Security Operations

- Administer and maintain:
- Microsoft Defender for Endpoint
- Microsoft Defender for Office 365
- Microsoft Defender for Identity
- Microsoft Defender for Cloud Apps

- Monitor security dashboards and conduct threat investigations.
- Analyze and triage alerts, incidents, and vulnerability findings.
- Coordinate cybersecurity incidents with internal stakeholders and Managed Detection and Response (MDR) providers.
- Perform threat hunting and forensic investigations.
- Implement security recommendations and hardening practices.
- Evaluate and remediate vulnerabilities identified through vulnerability management tools.
- Develop and maintain endpoint protection policies.
- Administer Microsoft Sentinel security operations platform.
- Configure and manage:

- Data connectors
- Analytics rules
- Automation rules
- Workbooks
- Playbooks
- Watchlists
- Incident management processes





- Monitor security events and correlated alerts.
- Threat hunting
- Compliance reporting
- Security analytics
- Optimize log ingestion and retention strategies.
- Create executive and technical reporting dashboards.
- Support regulatory and compliance audit requirements.

Endpoint Management & Intune Administration

- Manage Microsoft Intune and endpoint management solutions.
- Configure and administer:
- Device enrollment
- Compliance policies
- Configuration profiles
- Security baselines
- Conditional Access integrations
- Mobile Device Management (MDM)
- Mobile Application Management (MAM)

- Deploy and maintain Windows, macOS, iOS, and Android devices.
- Package, test, deploy, and update enterprise applications.
- Oversee endpoint patch management and compliance.
- Monitor endpoint health and performance.
- Maintain secure endpoint configurations across the enterprise.

Identity & Access Management

- Manage:
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Conditional Access Policies
- Identity Protection
- Privileged Identity Management (PIM)
- Role-Based Access Control (RBAC)

- Review access privileges and conduct periodic access audits.
- Support onboarding, transfers, and offboarding processes.




- Implement Zero Trust security principles.
- Enforce least-privilege access standards.
- Participate in identity governance initiatives.

Network & Security Infrastructure Administration

Fortinet Security Platforms

- Configure, manage, and maintain:
- Firewalls
- Manager
- Analyzer
- Authenticator
- EMS
- VPN

- Manage firewall policies, routing, VPNs, SD-WAN, NAT, and security profiles.
- Conduct security reviews and firewall rule audits.
- Troubleshoot connectivity and security incidents.

Cybersecurity & Risk Management

- Assist with implementation of organizational cybersecurity strategy.
- Participate in security risk assessments and remediation initiatives.
- Conduct periodic security reviews and system hardening.
- Assist with compliance requirements including audit preparation.
- Support security awareness efforts and phishing response activities.
- Review security logs and investigate suspicious activities.
- Assist in maintaining disaster recovery and business continuity procedures.
- Maintain incident response documentation and runbooks.

Systems Administration & IT Operations

- Provide day-to-day administration of enterprise IT systems.
- Support Windows Server environments and cloud services.
- Troubleshoot hardware, software, network, and security issues.
- Manage DNS, DHCP, certificates, and network services.
- Support backup, recovery, and business continuity processes.
- Participate in infrastructure upgrades and technology projects.

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