Kohler Co. in Juárez, Mexico, is seeking an HR Contact Center Associate to provide Tier 1 Hire-to-Retire support across multi-channel requests using ServiceNow and myHR. The role emphasizes accurate case documentation, data privacy, and a customer-focused approach within a hybrid work setup.
The adecuado candidate will have 2–4 years in a contact center or HR Shared Services environment, with proficiency in handling inquiries and maintaining SLA-driven performance. Fluency in English is required.
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📌 HR Contact Center Pro — Hybrid, Growth Ready (Ciudad Juárez)
🏢 Kohler
📍 Ciudad Juárez
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