Company Description Starpago is a leading general fintech company providing first-class, modern payment services through a one-stop payment platform. The organization focuses on simplifying transactions and empowering businesses and consumers with secure, efficient, and innovative payment solutions. From seamless online payments to convenient mobile payment options, Starpago delivers cutting-edge technology and exceptional customer service. The company is committed to advancing the future of payments while promoting financial inclusion worldwide. Team members join a fast-evolving environment where technology, security, and customer-centricity are core priorities. Role Description The Human Resources Business Partner at Starpago is a full-time, remote role responsible for supporting leaders and employees across the organization with strategic and operational HR guidance. Day-to-day tasks include providing expert advice on HR policies, partnering with managers on workforce planning and performance management, and fostering positive employee relations through coaching, consultation, and conflict resolution support. The role involves interpreting labor and employment laws for practical application, supporting change management initiatives, and contributing to HR programs that enhance engagement, retention, and organizational effectiveness.



The HR Business Partner will collaborate with cross-functional teams to implement HR initiatives, support talent development, and ensure a consistent, inclusive, and compliant employee experience. Qualifications
• Strong foundation in Human Resources (HR) and HR Policies, with the ability to advise leaders and employees on best practices.
• Experience managing Employee Relations, including coaching, conflict resolution, and supporting a positive, inclusive work environment.
• Working knowledge of Labor and Employment Law and experience applying regulations across different jurisdictions, preferably in a fintech or technology setting.
• Proven ability in Performance Management, including goal setting, feedback processes, and supporting managers through reviews and development conversations.
• Excellent communication, consulting, and stakeholder management skills, with the ability to build trust and influence at multiple organizational levels.
• Demonstrated ability to work independently in a remote environment, manage multiple priorities, and maintain confidentiality and professional judgment.
• Experience with HRIS and data-driven HR decision-making; familiarity with global or multi-country HR operations is an advantage.
• Bachelor’s degree in Human Resources, Business, Psychology, or a related field; relevant HR certification (e.g., SHRM-CP, PHR) is a plus.

📌 Human Resources Business Partner (Ciudad de México)
🏢 Starpago
📍 Ciudad de México