Job Title: Senior Consultant, Manhattan Active WM (Template Configuration)Primary Job Location: Mexico or Brazil (Remote)Location Flexibility: Remote, Mexico or Brazil basedEmployment Type (Permanent/Contract/Part-time/Intern): Contract, 12 months (renewable), full-time hours.
Full-time employment through our employer of record partner is also available.Hiring Timeline (Hiring month): ImmediateReporting Line: SVP, Enterprise SystemsApplication Deadline: Open until filledEligibility (LATAM posting): Open to candidates residing in Mexico or Brazil.About Fulfillment IQ (FIQ)Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.We work at the intersection of strategy, supply chain, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how integral commerce moves, this is the place where your skills and judgment truly come to life.Role OverviewYou will own hands-on configuration, testing, and continuous improvement of a global Manhattan Active WM template in a large, multi-customer program rolling out across dozens of warehouse sites a year.
Working from approved functional designs, you turn requirements into standardized, reusable configuration and keep customer‐specific complexity out of the template.
The role works hours aligned to US Central or Eastern time, with travel within Latin America and to the US for go‐lives when required.MandateConfigure Manhattan Active WM independently from approved functional designs and template requirementsBuild and maintain reusable configuration components that deploy consistently across customers, sites, and environmentsKeep the template clean: flag conflicts, performance risks, and deviations to the Functional ArchitectTest, package, and deploy configuration changes through a controlled release processSupport regional implementation teams through SIT, UAT, go-live, and stabilizationMust-Have QualificationsTechnical: 3+ years configuring and implementing WMS, including 2+ years of recent, hands‐on Manhattan Active WM configurationTechnical: practical experience with Manhattan Active Configuration Director, and configuring parameters, business rules, and workflows with an understanding of their dependenciesTechnical: documenting, testing, and deploying configuration changes, and resolving configuration defectsFunctional: strong command of warehouse processes: receiving, putaway, inventory, replenishment, picking, packing, and shippingKnowledge of functional and integration orchestration across WMS, WES, ASRS, AMR, GTP, WCS, Parcel Management systems, etc.Functional: configuring reusable functionality within a functional template, working from written functional specificationsLanguage: professional working proficiency in English, written and spoken, plus native or fluent Spanish (Mexico) or Portuguese (Brazil).




Spanish is a plus for Brazil‐based candidates.Key ResponsibilitiesGlobal Template ConfigurationConfigure inbound, inventory, replenishment, picking, packing, shipping, and other warehouse execution processesConfigure MHE integration touchpoints for WES/WCS, ASRS, AMR, GTP, etc.Configure and maintain system parameters, business rules, workflows, and operational settingsBuild reports, documents, labels, dashboards, and implementation scripts to program standardsManage configuration changes through Configuration Director and approved toolsConfiguration Governance and QualityKeep configuration consistent with approved designs and template standardsAvoid duplication and customer‐specific dependencies; elevate design ambiguitiesMaintain accurate configuration documentation, dependencies, and change historyTemplate EnhancementRecommend simplifications and template enhancements from recurring implementation needsProvide feasibility and impact input on functional change requestsEvaluate new Manhattan Active capabilities that reduce the need for extensionsTesting, Deployment, and Implementation SupportUnit and functional testing of new configuration; support automated regression testingSupport configuration packaging, versioning, and deployment across environmentsTroubleshoot configuration issues during SIT, UAT, go‐live, and stabilizationTransfer knowledge to client super users, regional configurators, and support teamsKey Performance IndicatorsConfiguration items delivered on time and first‐time rightConfiguration defects found in SIT and UAT versus productionDocumentation completeness for delivered changesGo‐live support issues resolved within agreed priorityWhy You Will Love Working HereAt Fulfillment IQ, we do not just build supply chain solutions, we build long‐term careers.
We give our people real ownership, real influence, and meaningful responsibility.
Whether you are leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact.
We operate with a high‐trust, high‐standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.Compensation and BenefitsCompensation is competitive and based on experience.
We discuss compensation openly at the first screening call.Mexico and BrazilThis role is offered on either engagement model below.Independent ContractorsFixed‐term contract of 12 months, renewable, at an agreed rate, invoiced monthly to Fulfillment IQMexico: registered with the SAT (RFC) and able to issue CFDI electronic invoicesBrazil: operating through your own registered company (CNPJ) and able to issue service invoices (nota fiscal)Contractors manage their own tax filings and social security contributionsEmployees (through our employer of record)Employees are employed and paid locally by our employer of record partner and receive all statutory benefits under local law.Health and WellnessStatutory social security coverage (IMSS in Mexico),



plus private medical insurance where offered under the employer of record's local planEmployee wellness programs where applicableTime OffStatutory paid vacation with vacation premium (Mexico) or the constitutional one‐third vacation bonus (Brazil), sick leave, and public holidaysFlexible leave policies that respect local labour standardsRetirement and Financial SecurityStatutory retirement and housing fund contributions (AFORE and INFONAVIT in Mexico), and the statutory year‐end bonus (aguinaldo in Mexico)Employee stock options (ESOP), where applicableStatutory benefits apply to employees through the employer of record.
Professional Growth, Flexible Work, and Additional Perks apply to contractors and employees.Professional GrowthDedicated learning and development budget, with support for skills, leadership, and career progressionFlexible WorkRemote and hybrid work options, flexible hours aligned to role and client needsAdditional PerksEquipment and workstation allowances, internet and business travel reimbursements, team events and offsitesWork AuthorizationApplicants must be legally authorized to work in Mexico.Use of Artificial Intelligence in HiringFIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system.
AI supports human reviewers and does not make hiring decisions on its own.
Final hiring decisions are made by FIQ personnel.
If you have questions about how AI is used in this process, contact ****** is committed to an inclusive and accessible recruitment process.
Consistent with Mexico's General Law for the Inclusion of Persons with Disabilities and Brazil's Brazilian Inclusion Law (Law ***********), accommodations are available on request at any stage of recruitment and assessment.
Contact ****** and we will work with you to meet your needs.Candidate PrivacyYour personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available at here.
This includes the use of AI‐assisted screening described above and cross‐border storage or processing that may occur in the United States.
By applying, you acknowledge this notice.
Questions: ******.Equal OpportunityFulfillment IQ is a people‐first company built on trust, collaboration, and ownership.
We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high‐performing workplace.
We consider all qualified applicants without regard to ethnic or national origin, color, sex, gender, age, disability, social condition, health condition, religion, opinions, sexual orientation, marital or family status, pregnancy, or any other characteristic protected under Mexico's Federal Labor Law and Federal Law to Prevent and Eliminate Discrimination, or Brazil's Federal Constitution, Consolidation of Labor Laws (CLT), and Law **********.Safe and Respectful WorkplaceFIQ maintains a safe and respectful workplace with zero tolerance for harassment or discrimination, consistent with Mexico's Federal Labor Law and NOM‐035‐STPS‐**** and Brazil's Law ***********.
Every contractor and employee is covered by our anti‐harassment policy from day one.Learn More About UsWebsite: fulfillmentiq.Com | LinkedIn: Fulfillment IQ | eCom Logistics Podcast (Spotify, YouTube)#J-*****-Ljbffr

📌 Senior Consultant, Manhattan Active Wm (Santiago de Querétaro)
🏢 Fulfillment IQ
📍 Santiago de Querétaro