This role is office-based in Mexico. The role requires professional fluency in English (spoken and written). Under the minimal supervision of the PRCM Operations Supervisor or PRCM Operations Manager and through collaboration with fellow team members, the Conversion Representative facilitates resolving Unapplied Cash Category 1 (UAC Cat 1) through the conversion of paper remittance advice to electronic remittance advice, setting up secure transmission connections with carriers, and establishing working relationships with Pharmacy Benefit Managers and insurance carriers.
Escalate items as needed to manager for higher level distributionPrioritize conversion requests to meet the demands of a diverse client baseCommunicates with Client Service and Client Operations teams regarding conversion updatesCommunicates with EDI/NOC/SFTP centralization team for electronic communication setups and password resetsPerform special projects and other duties as assigned by management (5%)Follow HIPAA policies and procedures per company guidelinesMinimum RequirementsBachelor's degree (B.
A.) from four-year college or university with a major in business administration, accounting, finance, or related field OR four or more years of related work experience and/or training; OR equivalent combination of training and experienceIntermediate-level proficiency using MS Excel and Google WorkspaceAbility to work in fast paced, high capacity work environmentAbility to proceed independently and carry out assignments to completion with minimal instruction.
Through curiosity and the intelligent use of data and technology, we uncover valuable insights that make it easier for businesses to understand, predict and meet the personalized needs of consumers
- so they can live their lives to the fullest.

📌 Representative (Veracruz)
🏢 Inmar
📍 Veracruz