Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
Atos Group is a global leader in digital transformation with c. 7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. ServiceNow Technical Architect
Location: Remote
Employment Type: Full-Time
Atos is a global leader in digital transformation, technology, and consulting services. We collaborate with clients across all industry sectors to navigate their journey into the digital future.
Join a integral organization where innovation, digital transformation, and cutting-edge technologies drive meaningful outcomes for clients worldwide. As a ServiceNow Technical Architect, you will have the opportunity to lead enterprise-scale initiatives, influence strategic technology decisions, and work alongside highly skilled global teams delivering business-critical solutions.




The primary role of the Technical Architect is to define, design, and govern the overall ServiceNow solution architecture . Demonstrate a high-level understanding of the application development lifecycle and SDLC methodologies, including Agile frameworks.
Provide strong customer-facing and consultative engagement, delivering high-quality outcomes through excellent technical and interpersonal capabilities.
Lead solution design activities, development support, testing strategies, proof of concepts (PoCs), and migration planning considerations.
Design and architect scalable, distributed, on-premises, and cloud-based services and applications that integrate across multiple technologies.
Support digital transformation initiatives, including technology and application rationalization efforts.
Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or a related discipline.

8–10+ years of overall IT experience, with a strong focus on application hosting, solution architecture, and design.
~ Minimum of 5 years of ServiceNow Subject Matter Expert (SME) experience, including solution design and platform architecture.

Strong understanding of IT Service Management (ITIL) processes, metrics, and KPIs.
Solid knowledge of modern web technologies, including:
HTML
CSS
XML
JavaScript/AJAX
Extensive experience designing and supporting third-party integrations with the ServiceNow platform using:
MID Server
Ability to work effectively within cross-functional teams and contribute to a high-performance delivery environment.
ITIL v2 or ITIL v3 Foundations
ServiceNow Certified System Administrator (CSA)
ServiceNow ITSM
ServiceNow ITOM

ServiceNow ITAM

SAM (Software Asset Management)

CAD
Other relevant ServiceNow certifications
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.

📌 Technical Architect (Ciudad de México)
🏢 Atos
📍 Ciudad de México