Job Summary

- This role is responsible for partnering with GSB AMS Service business leaders to provide financial and operational insights, drive business performance, support forecasting and planning activities, and enable data-driven decision making. The role performs complex financial and operational analysis, identifies business opportunities and risks, supports process improvements, and contributes to automation and AI-driven initiatives across the Service organization. The adecuado candidate combines strong analytical and financial acumen with a passion for business transformation, process automation, digital innovation, and emerging AI technologies.

Responsibilities

- Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives.
- Acts as an expert providing direction and guidance to process improvements and establishing policies.
- Collaborates with business leaders to guide and influence strategic decision-making within a broad scope.
- Performs complex and occasionally highly complex financial and operational analysis for the Service business, utilizing strong business understanding to achieve objectives effectively.
- Supports forecasting, budgeting, monthly close activities, variance analysis, and management reporting.
- Develops and maintains financial models, dashboards, KPIs, and reporting tools to improve business visibility and performance tracking.
- Partners with Finance, Service Operations, Customer Success, Sales, Supply Chain, and other cross-functional teams to support business objectives and drive performance improvements.
- Supports Service Revenue Recognition processes by analyzing service transactions,



contract structures, invoicing activities, accruals, and revenue-related business events in compliance with company policies.
- Collaborates with Credit & Collections teams to understand customer payment behavior, dispute management processes, invoicing workflows, and payment terms, helping identify opportunities to improve cash flow and operational efficiency.
- Performs data extraction, transformation, reconciliation, and validation activities across multiple systems and databases to ensure data integrity, accuracy, and consistency.
- Leads and drives automation initiatives that simplify reporting, improve process efficiency, reduce manual effort, and increase analytical capabilities.
- Leverages advanced analytics, AI-enabled tools, and automation capabilities to transform large datasets into actionable business insights, improve decision‑making, streamline processes, and develop scalable solutions that enhance business productivity and financial outcomes.
- Identifies opportunities for process improvement and policy development, actively engaging in their design and implementation.
- Represents the business unit during cross-regional or cross-functional planning processes.
- Applies advanced subject matter knowledge, leads and contributes to complex projects,



and exercises independent judgment in resolving business issues.
- Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Education & Experience Recommended

- Four-year or Graduate Degree in Business Administration, Economics, Finance, Engineering, Data Analytics, or any other related discipline, or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in financial management, financial planning and analysis, accounting, service finance, business operations, or a related field.

Preferred Certifications

- Certified Public Accountant (CPA)
- Certified Financial Analyst (CFA)
- Microsoft Power BI Certification
- Data Analytics, Automation, or AI-related Certifications

Knowledge & Skills

- Accounting
- Artificial Intelligence (AI)
- Automation
- Business Analytics
- Corporate Finance
- Credit & Collections
- Data Analysis
- Data Extraction & Transformation
- Data Visualization
- Economics
- Finance
- Financial Analysis
- Financial Modeling
- Financial Planning
- Financial Services
- Financial Statements
- Forecasting
- Generative AI Tools
- Generally Accepted Accounting Principles
- Invoicing Processes
- Internal Controls
- Key Performance Indicators (KPIs)
- Power BI
- Process Automation
- Process Improvement
- Profit And Loss (P&L;) Management
- Python
- Revenue Recognition
- SAP Applications
- SQL
- Service Business Management
- Variance Analysis
- Working Capital Management

Cross-Org Skills

- Effective Communication

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