PlacidWay, LLC is seeking a hands-on Customer Service Lead/Manager to guide customer experience, team performance, and conversion results in a fully remote role. You will lead by example, coaching representatives, handling escalations, and ensuring timely follow-ups with both customers and partners.
You will collaborate with Customer Service, Account Management, and healthcare providers to move cases efficiently, improve satisfaction, and drive conversions and referrals while maintaining a high
📌 Remote Customer Experience Lead (Mexicali)
🏢 Placidway
📍 Mexicali
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