Job Description Experience - Providing application production support in ACC.
- First Level Suppot for appplications for Call Centers.
- Initial troubleshooting of applications.
Functions - Give supports to Call Center, Screen Recording plataforms and Mobile apps.
- The person should provide application production support in ACC.
- First level support for applications for 3PCC call centers and Call Recording systems.
- Initial troubleshooting of applications – does not include the code changes and defect fixes.
- Should coordinate with other teams to resolve the outages.
- Documentation for support and troubleshooting.
- Updating knowledge database.
Qualifications - Comunication.
- Working under preassure.
We offer atractive salary + Superior benefits and relocation bonus.
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-*****-Ljbffr

📌 It Service Engineer (Lagos de Moreno)
🏢 Dresden Partners
📍 Lagos de Moreno