The Shipping Supervisor is responsible for leading all shipping operations to ensure the safe, accurate, and on‐time delivery of finished goods to customers and distribution centers.
This role supervises daily shipping activities, coordinates with Production, Planning, Customer Service, Transportation, and Warehouse teams, and drives continuous improvement initiatives to achieve operational excellence.
The adecuado candidate is a hands‐on leader with strong organizational skills, excellent follow‐up, and the ability to manage multiple priorities in a fast‐paced manufacturing environment.Key ResponsibilitiesOperations ManagementSupervise daily shipping activities to ensure on‐time customer deliveries.Coordinate shipment priorities based on production schedules and customer requirements.Ensure accurate order verification, loading, labeling, and shipping documentation.Monitor daily shipping performance against established KPIs.Optimize trailer utilization and shipping capacity.Coordinate carrier appointments and dispatch schedules.Ensure compliance with domestic and international shipping requirements.LeadershipLead, coach, and develop shipping personnel.Conduct daily shift meetings.Assign workloads and balance manpower according to operational needs.Monitor employee performance and provide continuous feedback.Promote teamwork, accountability, and a positive work environment.Support hiring, onboarding, training, and performance evaluations.Coordination & CommunicationMaintain close communication with: Production Planning Purchasing Warehouse Transportation Customer Service Escalate potential shipping risks proactively.Provide timely operational updates to management.Ensure effective communication across all shifts.Inventory & AccuracyEnsure shipping accuracy through verification processes.Monitor inventory discrepancies affecting shipments.Support cycle counts and inventory reconciliation activities.Maintain accurate shipping records within ERP systems.Continuous ImprovementIdentify opportunities to improve shipping efficiency.Lead Lean Manufacturing and Continuous Improvement initiatives.Develop and maintain standard operating procedures (SOPs).
Reduce shipping errors and transportation costs.Improve dock utilization and loading efficiency.Safety & ComplianceEnsure compliance with company safety policies.Enforce PPE requirements.Maintain clean and organized shipping areas following 5S principles.Ensure compliance with quality standards and customer‐specific requirements.Required QualificationsEducationBachelor's Degree in:



Industrial Engineering Logistics Supply Chain Business Administration Related fieldExperience5+ years of experience in Shipping, Warehouse, or Logistics.2+ years in a supervisory or leadership role.Experience in a manufacturing environment is required.Experience managing hourly employees.Experience with ERP systems (SAP preferred).
Technical SkillsSAP / ERP SystemsMicrosoft Office (Excel, Word, PowerPoint)Shipping documentationInventory ControlTransportation CoordinationKPI ManagementLean ManufacturingRoot Cause AnalysisContinuous ImprovementWarehouse Management Systems (WMS preferred)Language RequirementsEnglish: Advanced (Bilingual) Verbal communication Written communication Business meetings Email correspondenceSpanish: Native or Fluent Must be able to communicate effectively with both U.S. and Mexico operations.Leadership CompetenciesStrong Leadership Team Development Coaching & MentoringDecision Making AccountabilityConflict Resolution AdaptabilityResults-Oriented Integrity Customer FocusCore CompetenciesExcellent organization skillsStrong follow‐up and executionSense of urgencyAttention to detailAnalytical thinkingProblem-solvingTime managementPrioritizationMultitaskingEffective communicationCross-functional collaborationKey Performance Indicators (KPIs)On-Time Shipment Performance (OTD)Shipping AccuracyTruck UtilizationDock-to-Load TimeOrder Cycle TimeCustomer Delivery PerformanceShipping ProductivitySafety PerformanceInventory AccuracyEmployee AttendanceOvertime ManagementLabor ProductivityPreferred CertificationsLean Manufacturing Six Sigma Yellow/Green Belt APICS / ASCM (Preferred)OSHA / Safety TrainingForklift Certification (Preferred)Personal AttributesStrong leadership presenceExcellent communication skillsHigh level of ownershipAbility to work under pressureExcellent follow‐up and executionAbility to make timely decisionsStrong customer service mindsetContinuous improvement mentalityPositive attitudeHigh ethical standardsSuccess ProfileSafe operations with zero safety incidents.On‐time shipments that meet customer commitments.High shipping accuracy with minimal errors.Effective coordination across Production, Planning,



Transportation, and Customer Service.Well‐trained, engaged, and accountable teams.Continuous process improvements that reduce costs and improve operational performance.Strong follow‐up to ensure commitments, corrective actions, and customer priorities are executed on time.What We OfferCareer DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal OpportunitiesLearn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Logistics and Supply Chain Careers at Dematic Chart your path!
Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.Logistics and Supply Chain Careers at Dematic Chart your path!
Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.KION brands keep the world moving – globally, regionally, and locally.
KION is the Supply Chain Solutions Company.
With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered.
KION offers its customers the full spectrum of solutions to make their supply chains future‐ready.
Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment.
Dematic complements this expertise with state‐of‐the‐art automation technology and AI‐supported software solutions that optimize intralogistics across warehousing, production, and distribution.
Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence.
Together, we create the magic of supply chain solutions.
Join our team – Push it forward.
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📌 Shipping Supervisor (Isla Guadalupe)
🏢 Kion Group
📍 Isla Guadalupe