Working at Freudenberg: We will wow your world!
ResponsibilitiesConducts order validations and entriesConfirms customer order receipt, creation, and deliveryMonitor and tracks order statuses and manages claim cases and returnsProvides clear and consistent communication between and with customers and internal productionServes as the primary contact for customers, including cases of issues or escalationSupports transfer projects and process improvement initiativesHandles routine maintenance of the Master Data SystemQualificationsBachelor's Degree in Relevant Field; advanced degree preferred or compensating years of experienceSpecified Years of Industry-relevant professional experienceRelevant certifications, system experience, and trainingProfessional-Level English language skills preferredCommunication & CollaborationCommunicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.Value for CustomersAnticipates, understands and meets internal/external customers' needs and expectations.
Develops solutions based on a customer centric approach.InnovationDrives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.Drive & ExecutionProactively identifies what needs to be done and takes action.




Explores new ways and pursues new opportunities.The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion.
Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Freudenberg-NOK Sealing Technologies de Mexico S.A. de C.V.Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly.
And these are just three examples from thousands of our applications.
Working at Freudenberg: "We will wow your world!
" This is our promise.
As a general technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually.
Be surprised and experience your own wow moments.
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📌 Customer Service Corporate (F/M/D) (Santiago de Querétaro)
🏢 Freudenberg
📍 Santiago de Querétaro